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Navigating the Installers page
To navigate to the Installers page, click Accounts in the left-hand menu
Accept or reject installers that are registered in the server on the Installers page. Use the search bar to filter the Installers
page by status.
To connect remotely to a panel by using the installer mobile application, AlarmInstall, installers need to register on the server and receive an accepted status:
• Registration: Installers register the first time they use the mobile application.
• Accepted status: Either the user or the administrator then accepts or rejects access to the panel.
a. Turn on Approve Installer Access by User to grant the installer an Accepted status automatically. The user then approves the connection via the user mobile application, ConnectAlarm. This option is common for panels that are not monitored.
b. Turn off Approve Installer Access by User to grant the installer a Pending status automatically. A server operator then accepts the installer and the installer can access the panel remotely by using the installer mobile application. This option is common for panels that are monitored
Figure 11. Navigating the Installers page
Callout | Name | Description |
1 | Check box | Select the check box of one or more basic configurations to enable use of ACCEPT REMOVE and REJECT. |
2 | LAST LOGIN | Displays the last time the installer logged to their account. |
3 | PANELS | Displays the number of panels the installer is connected to. |
4 | STATUS | The current acceptance status of the user. |
5 | +ADD INSTALLER | Click +ADD INSTALLER to add new installers by initiating the 2FA process. |
6 | Examination pane | Click on an installer row to open the examination pane. You can see all panels assigned, assign panels, remove the installer, and reset passwords. |
7 | REMOVE INSTALLER | Click to remove installer. |
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