Version: 4.18

Navigating the Installers page

Accept or reject installers that are registered in the server on the Installers page. Use the search bar to filter the Installers page by status.

To connect remotely to a panel by using the installer mobile application, AlarmInstall, installers need to register on the server and receive an accepted status:

Registration: Installers register the first time they use the mobile application.
Accepted status: Either the user or the administrator then accepts or rejects access to the panel.

a. Turn on Approve Installer Access by User to grant the installer an Accepted status automatically. The user then approves the connection via the user mobile application, ConnectAlarm. This option is common for panels that are not monitored.

b. Turn off Approve Installer Access by User to grant the installer a Pending status automatically. A server operator then accepts the installer and the installer can access the panel remotely by using the installer mobile application. This option is common for panels that are monitored

tip

Dealers have installers who can access the installer app and the PowerManage website listed in Users page.

Figure. Navigating the Installers page

Callout	Name	Description
1	Check box	Select the check box of one or more accounts to accept, reject or completely remove the user.
2	REJECT	Rejects the installer so they cannot connect to any panel. note ACCEPT button appears after selecting the check box. Can be used to change the status of the installer from pending to accepted.
3	REMOVE	Press to remove the installer.
4	Search field	You can search for installer by typing keywords
5	Installer field	Click the installer row to open the examination pane for installer details and management.
6	LAST LOGIN	Displays the last time the installer logged to their account.
7	PANELS	Displays the number of panels the installer is connected to.
8	STATUS	The current acceptance status of the user.
9	+ADD INSTALLER	Click +ADD INSTALLER to add new installers by initiating the 2FA process.

Figure. Navigating the Installer blind

Callout	Name	Description
1	Installer examination pane	Scroll between installers.
2	Panel row	All panels that can be managed by the installer. Customer permission can be mandatory before the installer accesses the panel (requirement needs to be set in MMI). The panels can be removed by pressing on the - icon.
3	+ASSIGN PANEL	Click to add panel to this installer.
4	REMOVE INSTALLER	Click to remove the installer.
5	RESET PASSWORD	Reset password of this installer. important This password is for the installer to access the mobile app, not the password to connect to the panel.