Processes page
Navigating the Processes page
View a list of all processes on the Processes page. To view the processes for an individual panel, see Processes tab.
Each row represents a single process and each row displays the following information:
- Process start time and duration
- Process creator name
- Panel ID
- Process description
- Current status
- Duration
This information is contained in the column titles: TIMING, USER, PANEL, PROCESS, and STATUS.
Filter your search of the Processes page by selecting one or more filter values from the Search list. From the Search list, select a filter value from one or more of the following keys: PANEL ID, PANEL NAME, TYPE, USER, STATUS, STARTED AT. For more information, see Using the search filter.
Figure. Navigating the Processes page
| Callout | Name | Description |
|---|---|---|
| 1 | Check box | Select the check box of one or more processes to enable use of STOP. |
| 2 | TIMING | Displays the start time, and the total or current runtime of the process. For more information, see Process timing column. |
| 3 | USER | Displays the initials of the user that initiates the process note If a process requires a subsequent task to complete the current process, the username for the subsequent process task is SYSTEM. |
| 4 | User information | Hovering over the user initials, displays the user’s information. |
| 5 | PROCESS | A description of the process |
| 6 | STATUS | A description of the of the process status. A progress bar indicates the process is running and the warning icon indicates that the process stopped. The text after the warning icon indicates the reason the process stopped. |
| 7 | Cancel process | Click to stop a process that runs. You can only stop one process at a time. |
Processes timing column
When a process runs, the TIMING column displays the runtime of the process. When a process is complete, the TIMING column displays the total runtime of the process.
If the process does not finish, it times out after one hour. In this case, the process terminates and a time-out error displays in the STATUS column. The following examples are exceptions to this rule:
- A software upgrade cannot start if the panel is in an armed state.
- A software upgrade process times out after one week.
- A walk test for Neo panels times out after 15 minutes.
- A walk test for a PowerMaster panel times out after 500 seconds, or 8 minutes and 20 seconds.
- A remote inspection for Neo panels times out after 10 minutes.
- A video on demand process for a PIR CAM times out 10 minutes after it receives the final image.
- The estimated time-out period for a remote inspection is the number of devices, multiplied by 50 seconds.
Stopping a process
To stop a single process while it is in operation, Click X. If you cannot stop the process, X does not appear.
To stop multiple processes at one time, complete the following steps:
- In the navigation pane, click System > Processes.
- Select the check box of one or more processes to cancel.
- Click OK.