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Version: 3.0

Log out

Overview​

Use this guide to log out of AlarmInstall when you want to end your current session. You must log in again to access panels.

Log out when you finish using AlarmInstall on a shared device or when you need to switch accounts. The Logout option is in the icon-text menu on the Panels list page in Remote mode. Selecting Logout opens a confirmation dialog.

Before you begin​

Preconditions​

  • You are signed in to AlarmInstall in Remote mode.
  • The Panels list page is open.

Dependencies​

  • To sign in again, you need a network connection and valid account credentials.

Limitations​

warning

After you sign out, you cannot access panels until you sign in again.

Common scenarios​

Log out of AlarmInstall​

  1. Open the Panels list page in Remote mode.
  2. Select the icon-text menu.
  3. Select Logout.
  4. Confirm that you want to sign out.

Switch to another installer account​

  1. Open the Panels list page in Remote mode.
  2. Select the icon-text menu.
  3. Select Logout.
  4. Confirm that you want to sign out.
  5. On the sign-in screen, enter the credentials for the other account.
note

Available panels may change after signing in with a different account.

Tips​

tip
  • Log out before giving a shared or temporary device to another person.
  • Log out before switching to another AlarmInstall account.
  • If your device is lost, change your account password and review your account protection settings.

Troubleshooting​

Log out does not complete​

Possible causes:

  • The log out request may not have completed.
  • The confirmation dialog may have been canceled.

What to try:

  1. If the confirmation dialog is open, select the option to confirm sign-out.
  2. If the dialog is closed and you are still signed in, try again from the Panels list page in Remote mode.

Logout was selected by mistake​

Possible causes:

  • You selected Log out unintentionally.
  • You confirmed the log out dialog unintentionally.

What to try:

  1. If the confirmation dialog is still open, select Cancel.
  2. If you are already logged out, log in again.
  3. Confirm that the expected account and panels are available.
See also
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