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Logging out

Overview​

Use this action when installers need to:

  • End the current AlarmInstall session.
  • Prevent other people from accessing the app on the same device.
  • Switch to a different AlarmInstall account.
  • Sign out before sharing, replacing, or returning a mobile device.

The logout option is available from the icon-text menu in the upper-right corner of the Panels list page in Remote mode. After the installer selects Logout, AlarmInstall shows a confirmation message asking whether the installer wants to log out.

Before you begin​

Preconditions​

  • The installer is signed in to AlarmInstall.
  • The installer can access the Panels list page in Remote mode.
  • The upper-right corner icon-text menu is available on the Panels list page.

Dependencies​

  • Logging out depends on the app session state.
  • Signing in again requires network connectivity and valid account credentials.

Limitations​

warning

Logging out stops access to panels until the installer signs in again.

How to use this page​

Log out of AlarmInstall​

  1. Open AlarmInstall.
  2. Sign in to your account in Remote mode.
  3. Select the icon-text menu in the upper-right corner.
  4. Select Logout.
  5. In the confirmation dialog, confirm that you want to log out.

Switch to another installer account​

  1. Open the Panels list page.
  2. Select the upper-right icon-text menu.
  3. Select Logout.
  4. Confirm the log out action.
  5. On the sign-in screen, sign in with the other installer account.
note

Available panels may change after signing in with a different account.

Tips​

tip
  1. Log out when using AlarmInstall on a shared or temporary device.
  2. Confirm that the app returns to a signed-out state before giving the device to another person.
  3. Log out before switching to another AlarmInstall account.
  4. If the device is lost or shared, change the account password and review account protection settings.

Troubleshooting​

ProblemPossible causeWhat to try
Logout does not complete
  • The app session cannot end because of a temporary service issue.
  • The installer canceled the confirmation dialog.
  1. Confirm that the logout confirmation was accepted.
  2. Close and reopen the app.
  3. Try logging out again from the Panels list page in Remote mode.
Logout was selected by mistake
  • The installer selected Logout from the menu unintentionally.
  • The installer confirmed the log out dialog by mistake.
  1. If the confirmation dialog is still open, select Cancel.
  2. If logging out already completed, sign in again.
  3. Confirm that the expected account and panels are available after signing in.
See also
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