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Version: 3.0

Add your panel

Overview​

Remote mode

You can add panels only in Remote mode.

The Add panel screen lets installers add compatible alarm panels to their AlarmInstall accounts. After you add a panel, you can configure it remotely.

Installers typically access this screen:

  • During first-time system setup
  • After creating an AlarmInstall account
  • When connecting an additional alarm system

You can also assign a display name to the alarm system from this screen.

After you add a panel, it appears in the AlarmInstall panel list.

Before you begin​

Preconditions​

Before adding a panel, make sure you have:

  • A registered AlarmInstall account.
  • A compatible alarm system that is installed and online.
  • The panel ID.
  • The master installer code or an authorized installer code.

Limitations​

warning
  1. Some systems limit the number of installers or devices that you can link.
  2. Available features depend on the panel family and version.

Screen layout​

Add panel screen with fields for the panel name, panel serial, and installer code (light theme)Add panel screen with fields for the panel name, panel serial, and installer code (dark theme)
  1. Panel nameEnter a panel name (alias). The maximum length is 24 characters.
  2. Panel serialEnter the panel serial.
  3. Installer codeEnter the installer code.

Common scenarios​

Add a new panel​

  1. Open the AlarmInstall app.
  2. Select Remote mode.
  3. Sign in to your account.
  4. Select Add panel.
  5. Enter a Panel name.
  6. Enter the Panel serial.
  7. Enter the Installer code.
  8. Select Connect.

The panel appears in AlarmInstall after it is added successfully.

Tips​

tip
  • Use clear panel names when managing multiple locations.
  • Store the Panel serial and Installer code securely.
  • Verify the information before you submit it.
  • Make sure the panel is powered on and connected to PowerManage.

Troubleshooting​

Panel information is incorrect​

Possible causes:

  • The panel serial or installer code is incorrect.

What to try:

  1. Check the Panel serial.
  2. Check the Installer code.

You are locked out​

Possible causes:

  • Multiple unsuccessful attempts have blocked access.

What to try:

  1. Wait for the lockout period to end.
  2. Review the entered information.
  3. Try again.
See also
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