Application modes

Overview

The Application modes page is the entry point for connecting the mobile application to a security panel. It allows users to choose how they want to access and manage the system.

The page provides two operating modes:

• Direct mode – Connects the mobile application directly to a local panel for installation, programming, testing, and maintenance tasks.
• Remote mode – Connects to supported panels remotely for configuration, diagnostics, and ongoing system management.

Use this page when you need to:

• Set up a new security system.
• Connect to a panel for programming or maintenance.
• Access panel functions remotely.
• Perform diagnostics or walk tests.
• Select the most appropriate connection method based on your location and network availability.

Before you begin

Preconditions

• The mobile application is installed.
• The target panel is powered on and operational.
• Network or local connectivity is available based on the selected mode.
• Valid credentials are available if authentication is required.

Dependencies

• Supported security panel firmware.
• Mobile device network connectivity.
• Panel communication services required for remote access.

Important limitations

warning

• Available functionality may vary depending on panel model and firmware version.
• Local mode is only available for supported panels. (IQ panels and PowerMaster 360/360R)
• Some configuration tasks may require direct access to the panel.
• Loss of network connectivity can interrupt remote operations.

Page layout

Application modes page

Callout	UI element	Description	When to use
1	Options menu	Opens additional application options and settings.	Use when you need to access application-level actions or configuration settings.
2	Direct mode	Provides direct local access to a security panel. The interface supports dashboard access, setup wizard, system information, device programming, user management, system upgrades, testing functions.	Use when connected locally to the installation site and performing commissioning, programming, testing, or maintenance tasks.
3	Remote mode	Provides remote access to supported panels. The interface supports panel configuration, device management, diagnostics, and walk testing.	Use when panel administration or troubleshooting must be performed remotely.

Direct mode

Callout	UI element	Description	When to use
1	Back arrow / Page title	Displays the page name AlarmInstall and a back arrow to return to the previous screen.	Use the back arrow to navigate to the previous screen without making a selection.
2	Visonic entry — TAP HERE TO OPEN THE APP	Opens the Visonic manufacturer app. Supports PowerMaster 360 and PowerMaster 360R panels.	Use when working with a Visonic PowerMaster 360 or 360R panel.
3	Qolsys entry — TAP HERE TO OPEN THE APP	Opens the Qolsys manufacturer app. Supports IQ4, IQ4 NS, IQ4 HUB, and IQ PRO panels.	Use when working with a Qolsys IQ-series panel.

The Direct mode section provides local connectivity to a panel.

Key capabilities described on the page include:

• Dashboard access.
• Setup wizard.
• System information.
• Device programming.
• User management.
• System upgrades.
• System testing.

Important behavior

• The application attempts to establish a local connection when selected.
• Local connectivity is required.
• Available functions depend on the connected panel.

Remote mode

Callout	Name	Behavior	Restrictions
1	Server address	Required during initial setup Saved after entry Must match the dealer’s configured PowerManage server	Unreachable addresses block authentication PowerManage without TLS is ineligible for authentication Authentication blocked if PowerManage version is too high
2	Change	Returns to Server address selection Used to change the PowerManage server	Not relevant
3	Email	Used for verification and password recovery Unique installer identifier on PowerManage	Must be valid email format Domain requires MX record to proceed
4	Password	Characters are masked	Password complexity rules may apply: Minimum 8 characters Uppercase letter Lowercase letter Number Special character
5	Forgot?	Starts password recovery Sends reset instructions or verification code to registered email	Not relevant
6	Keep me signed in	Prevents repeated login prompts by enabling Face ID, Touch ID, or password memory Session remains active until logout or token expiry	Not recommended on shared devices
7	Login	Authenticates installer and opens dashboard Shows error if credentials are invalid	Not relevant
8	Sign up!	Opens account registration for new installers Sends email verification code	Email must be unique on PowerManage server
9	Have an email code?	Opens registration/recovery workflow Allows entry of email verification code	Email codes have a validity period (OTP) set on PowerManage

The Remote mode section provides remote connectivity to supported panels.

Key capabilities described on the page include:

• Remote panel configuration.
• Add or remove devices.
• Diagnostics.
• Walk tests.

Important behavior

• Remote connectivity and panel communication services must be available.
• Available functions depend on panel capabilities.

Related pages

See also

• Logging in
• Creating an account
• Authentication and account access