Skip to main content
Version: 3.0

Access your account

Overview​

Remote mode

Sign-in and account access are available only in Remote mode.

Use the Log in screen to sign in to AlarmInstall, recover your account, or create an account.

You may need this screen when you first open the app, after signing out or when your session expires, or when you use a new device.

The sign-in flow also lets you configure the server address. After you sign in, AlarmInstall opens the panel list.

Screen layout​

The sign-in in process has two stages on separate screens:

  1. On Welcome, enter the PowerManage server address.
  2. On Log in, enter your account credentials to open the panel list.
Welcome and Log in screens showing server address and account sign-in fields (light theme)Welcome and Log in screens showing server address and account sign-in fields (dark theme)
  1. Server addressEnter the server address during initial setup. AlarmInstall saves it and uses it for sign-in. It must match the address configured by your dealer. The server must be reachable, use TLS, and run a compatible PowerManage version.
  2. ChangeReturns to server address selection so you can choose a different PowerManage server.
  3. EmailIdentifies your account in PowerManage and is used for verification and password recovery. Enter a valid email address whose domain has an MX record.
  4. PasswordEnter your account password. The characters are masked.
  5. Forgot?Starts password recovery and sends reset instructions or a verification code to your registered email address.
  6. Keep me signed inKeep me signed inKeeps you signed in using Face ID, Touch ID, or a saved password. Your session remains active until you sign out or the token expires. Do not enable this option on a shared device.
  7. LoginSigns you in and opens the panel list. An error appears if your credentials are invalid.
  8. Sign upStarts account creation for new installers.
  9. Have an email code?Continues password recovery with an email code.

Installer account details​

Sign inSign in (dark)
  1. EmailIdentifies your account in PowerManage and is used for verification and password recovery. Enter a valid email address whose domain has an MX record.
  2. NameEnter the name associated with your installer account.
  3. PhoneEnter the phone number associated with your installer account.
  4. Dealer IDEnter your Dealer ID.
info

The Dealer ID field is available when billing is enabled on the PowerManage server.

See also
Was this page helpful?