Authentication and account access

Overview

info

Only for Remote mode.

Login screen allows installers to securely access the AlarmInstall application and connect to their configured alarm system. From this screen, installer can authenticate using their registered account credentials, access account recovery options, or create a new account.

Installers typically access this screen:

• when opening the application for the first time
• after logging out
• after session expiration
• when using a new mobile device

Login screen also serves as the entry point to related authentication workflows, including:

• account registration
• password recovery
• server address configuration

After successful authentication, the installer is redirected to the main dashboard where they can monitor and control their alarm system.

Page layout

The login process has two stages on different screens.

First screen - Welcome: specify the PowerManage Server address.

Second screen - Log in: enter your credentials to access the panel list interface.

Callout	Name	Behavior	Restrictions
1	Server address	Required during initial setup Saved after entry Must match the dealer’s configured PowerManage server	Unreachable addresses block authentication PowerManage without TLS is ineligible for authentication Authentication blocked if PowerManage version is too high
2	Change	Returns to Server address selection Used to change the PowerManage server	Not relevant
3	Email	Used for verification and password recovery Unique installer identifier on PowerManage	Must be valid email format Domain requires MX record to proceed
4	Password	Characters are masked	Password complexity rules may apply: Minimum 8 characters Uppercase letter Lowercase letter Number Special character
5	Forgot?	Starts password recovery Sends reset instructions or verification code to registered email	Not relevant
6	Keep me signed in	Prevents repeated login prompts by enabling Face ID, Touch ID, or password memory Session remains active until logout or token expiry	Not recommended on shared devices
7	Login	Authenticates installer and opens dashboard Shows error if credentials are invalid	Not relevant
8	Sign up!	Opens account registration for new installers Sends email verification code	Email must be unique on PowerManage server
9	Have an email code?	Opens registration/recovery workflow Allows entry of email verification code	Email codes have a validity period (OTP) set on PowerManage

Related pages

See also

• Logging in
• Creating an account
• Resetting a password
• Application modes