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Version: 3.0 🚧

Dashboard

Overview​

Use the Dashboard to review IQ Panel health, communication, power, software, and connected device information from one screen.

Use this page to:

  • Verify panel connectivity and operational status.
  • Monitor battery, power, Wi-Fi, and cellular communication.
  • Review connected security and automation devices.
  • Identify connectivity or device issues.
  • Navigate between different device categories.
  • Run the configuration wizard.

Before you begin​

Preconditions​

  • Confirm that the IQ Panel is registered and connected to the system.

Important limitations​

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  • Offline devices might not display current status information.

Page layout​

Dashboard page​

IQ panel Dashboard IQ panel Dashboard
CalloutUI elementDescriptionWhen to use
1WizardStarts the panel configuration wizard.Use when guided setup or guided maintenance is required.
2Panel Info sectionDisplays panel hardware information and communication status indicators.Use to review panel health and connectivity.
3Devices Info sectionDisplays connected device categories and device counts.Use to review registered devices.
4Security tabShows security-related devices such as PowerG sensors and detectors.Use when reviewing security devices.
5Wi-Fi tabDisplays connected Wi-Fi devices such as an IQ Remote.Use to review Wi-Fi-enabled devices.
6Auto tabDisplays automation devices such as Z-Wave devices.Use to review automation devices and smart home equipment.

Panel info section​

The Panel Info card provides a summary of the IQ Panel status.

Available indicators may include:

IndicatorDescriptionBehavior
Wi-FiShows Wi-Fi connection status.Displays connected network name or connection state.
Cellular signalShows cellular communication availability.Signal strength icon changes based on connection quality.
AC powerShows external power status.Indicates whether AC power is connected.
BatteryDisplays battery condition and charging status.Shows battery percentage and charging state when available.
Software versionDisplays the currently installed firmware version.Read-only information.

Devices info section​

The Devices Info section organizes connected devices by category.

Supported categories may include:

CategoryDescription
SecurityPowerG security devices such as motion sensors, door/window contacts, and detectors.
Wi-FiDevices connected through Wi-Fi communication.
AutoAutomation devices such as Z-Wave devices and other supported smart devices.

How to use this page​

Review panel status​

Goal:

  • Review panel health and communication indicators.

Steps:

  1. Open the Dashboard page.
  2. Review the Panel Info section.
  3. Check Wi-Fi status.
  4. Check cellular signal status.
  5. Confirm the AC power connection.
  6. Review battery percentage and charging state.
  7. Confirm the software version if required.

The current panel communication and power status appears.

View security devices​

Goal:

  • Review registered security devices.

Steps:

  1. Open the Dashboard page.
  2. In Devices Info, select Security.
  3. Review the displayed PowerG device information.

The security device information appears.

View Wi-Fi devices​

Goal:

  • Review registered Wi-Fi devices.

Steps:

  1. Open the Dashboard page.
  2. Select the Wi-Fi tab.
  3. Review the available Wi-Fi devices.

The Wi-Fi device information appears.

View automation devices​

Goal:

  • Review registered automation devices.

Steps:

  1. Open the Dashboard page.
  2. Select the Auto tab.
  3. Review the displayed automation devices.

The automation device information appears.

Verify communication status​

Goal:

  • Verify panel communication channels.

Steps:

  1. Open the Dashboard page.
  2. Review the communication icons in the Panel Info section.
  3. Confirm Wi-Fi connectivity.
  4. Confirm cellular connectivity.
  5. Check for warning indicators.

You can confirm whether Wi-Fi and cellular communication are available and identify warning indicators that require follow-up.

warning

A missing cellular signal or disconnected Wi-Fi connection may affect panel communication depending on the system configuration.

Tips​

tip
  • Review the dashboard regularly to identify communication issues before they affect system operation.
  • Verify battery and AC status after power outages.

Troubleshooting​

Panel shows no Wi-Fi connection​

Possible causes:

  • The Wi-Fi network is unavailable.
  • The network configuration is incorrect.
  • The panel is outside the network coverage area.

What to try:

  1. Confirm that the Wi-Fi network is operational.
  2. Check panel Wi-Fi settings.
  3. If applicable, confirm that the panel is within range of the wireless access point.
  4. Refresh the Dashboard and check the connection status.
  5. If the connection remains unavailable, contact your administrator or service provider.

Cellular data shows no signal​

Possible causes:

  • Cellular coverage is poor.
  • The cellular module is unavailable or not configured correctly.
  • The carrier service is temporarily unavailable.

What to try:

  1. Confirm that cellular service is available.
  2. Check panel communication settings.
  3. Confirm that the cellular module is available.
  4. If the signal remains unavailable, contact your administrator or service provider.
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