Events

Overview

Use the Events screen to review a chronological timeline of events reported by the security panel and connected devices. The timeline can include system activity, alarms, status changes, troubles, restorations, and device-related events.

Use this page to:

• Monitor recent panel activity.
• Review historical events.
• Investigate alarms or system issues.
• Check when an event occurred.
• Filter and search event records.

Before you begin

Preconditions

• The panel must be registered and connected to the system.
• Events must exist for the selected panel.

Important limitations

warning

• Only events that have been recorded by the system are displayed.
• Event rotation periods may vary depending on the panel configuration and firmware.

Page layout

Events screen

Callout	UI element	Description	When to use
1	Search	Opens the event search interface.	Use to locate events by keywords, event type, device name, or other searchable criteria.
2	Filter	Displays filtering options for event records.	Use to narrow results by event type, date range, status, device, or other available criteria.
3	Event timestamp	Displays the time when the event occurred.	Use during audits, investigations, and troubleshooting.
4	Event delivery status	Displays the event delivery status	Use to understand event delivered or not.
5	Event description	Displays the event name and source.	Use to understand what happened and which component generated the event.
6	Event category	Shows the event classification, such as SYSTEM.	Use to identify the type of event and support filtering.

How to use this page

Review recent events

1. Open the Events screen.
2. Review the most recent date group at the top of the timeline.
3. Examine event timestamps and descriptions.

Search for an event

1. Open the Events screen.
2. Select the Search icon.
3. Enter the search criteria.
4. Review the matching events.

Filter event history

1. Open the Events screen.
2. Select the Filter icon.
3. Select the available filter criteria.
4. Select Apply.
5. Review the filtered event list.

Tips

tip

• Use filters before investigating large event histories.

Troubleshooting

Events are not visible

Possible causes:

• No events have been generated.
• The selected panel has no available event history.

What to try:

1. Confirm that you selected the correct panel.
2. Confirm that the panel is connected.
3. Reopen the Events screen.
4. If events still do not appear, contact your service provider or dealer.

Search returns no results

Possible causes:

• The search criteria do not match an event.
• No matching events exist.
• Active filters are restricting the results.

What to try:

1. Check the search terms for typing errors.
2. Remove the active filters.
3. Search using fewer terms.
4. Search using a device or event name.

Related pages

See also

• IQ. Dashboard