Dashboard
Overview​
The Dashboard provides a centralized view of the IQ security panel and all connected devices. It allows users to monitor panel health, communication status, power status, software version, and connected device categories from a single screen.
Users typically access this page to:
- Verify panel connectivity and operational status.
- Monitor battery, power, Wi-Fi, and cellular communication.
- Review connected security and automation devices.
- Quickly identify connectivity or device issues.
- Navigate between different device categories.
- Run configuration wizard
The dashboard serves as the primary monitoring page for the IQ panel and its associated devices.
Before you begin​
Preconditions​
- An IQ panel must be registered and connected to the system.
- The installer mobile application must be enabled.
Important limitations​
warning
- Offline devices may not display current status information.
Page layout​
Dashboard page​
| Callout | UI element | Description | When to use |
|---|---|---|---|
| 1 | Wizard icon | Displays the run wizard icon. | Use to run panel wizard configuration. |
| 2 | Panel info section | Displays panel hardware information and communication status indicators. | Use to review panel health and connectivity. |
| 3 | Devices info section | Displays connected device categories and device counts. | Use to review registered devices. |
| 4 | Security tab | Shows security-related devices such as PowerG sensors and detectors. | Use when reviewing security devices. |
| 5 | Wi-Fi tab | Displays connected Wi-Fi devices. | Use to review Wi-Fi enabled devices. |
| 6 | Auto tab | Displays automation devices such as Z-Wave devices. | Use to review automation devices and smart home equipment. |
Panel info section​
The Panel Info card provides a summary of the IQ panel status.
Available indicators may include:
| Indicator | Description | Behavior |
|---|---|---|
| Wi-Fi | Shows Wi-Fi connection status. | Displays connected network name or connection state. |
| Cellular signal | Shows cellular communication availability. | Signal strength icon changes based on connection quality. |
| AC power | Shows external power status. | Indicates whether AC power is connected. |
| Battery | Displays battery condition and charging status. | Shows battery percentage and charging state when available. |
| Software version | Displays the currently installed firmware version. | Read-only information. |
Devices info section​
The Devices Info section organizes connected devices by category.
Supported categories may include:
| Category | Description |
|---|---|
| Security | PowerG security devices such as motion sensors, door/window contacts, and detectors. |
| Wi-Fi | Devices connected through Wi-Fi communication. |
| Auto | Automation devices such as Z-Wave devices and other supported smart devices. |
How to use this page​
Review panel status​
Goal:
- Verify that the IQ panel is operational and connected.
Steps:
- Open the Dashboard page.
- Review the Panel Info section.
- Check Wi-Fi status.
- Check cellular signal status.
- Verify AC power connection.
- Review battery percentage and charging state.
- Confirm the software version if required.
Expected result:
- Panel status is visible.
- Communication and power information are available.
- Potential connectivity issues can be identified.
View security devices​
Goal:
- Review registered PowerG security devices.
Steps:
- Open the Dashboard page.
- In Devices Info, select Security.
- Review the displayed PowerG device information.
Expected result:
- All enrolled security devices are displayed.
- Device counts are visible.
View Wi-Fi devices​
Goal:
- Review connected Wi-Fi devices.
Steps:
- Open the Dashboard page.
- Select the Wi-Fi tab.
- Review available Wi-Fi devices.
Expected result:
- Connected Wi-Fi devices are displayed.
- Device availability can be verified.
View automation devices​
Goal:
- Review automation and Z-Wave devices.
Steps:
- Open the Dashboard page.
- Select the Auto tab.
- Review displayed automation devices.
Expected result:
- Registered automation devices are displayed.
- Device counts are available.
Verify communication status​
Goal:
- Confirm that the panel can communicate through available channels.
Steps:
- Open the Dashboard page.
- Review the communication icons in the Panel Info section.
- Verify Wi-Fi connectivity.
- Verify cellular connectivity.
- Check for warning indicators.
Expected result:
- Active communication channels are identified.
- Communication failures are visible.
warning
A missing cellular signal or disconnected Wi-Fi connection may affect panel communication depending on the system configuration.
Tips​
tip
- Review the dashboard regularly to identify communication issues before they affect system operation.
- Verify battery and AC status after power outages.
Troubleshooting​
Panel shows no Wi-Fi connection​
Possible causes
- Wi-Fi network unavailable.
- Incorrect network configuration.
- Panel is outside network coverage.
What to do
- Verify that the Wi-Fi network is operational.
- Check panel Wi-Fi settings.
- Move the panel closer to the wireless access point if applicable.
- Refresh the dashboard and verify the connection status.
Cellular data shows no signal​
Possible causes
- Poor cellular coverage.
- Cellular module issue.
- Temporary carrier outage.
What to do
- Verify cellular service availability.
- Check panel communication settings.
- Restart the panel if permitted by your organization.
- Contact system support if the issue persists.
Related pages​
See also
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