Configuration

Overview

Use the Configuration screen to manage IQ Panel settings, view system information, and access installation and maintenance tools.

Use this screen to:

• Configure panel behavior and system settings.
• Manage users and installer options.
• Review hardware, software, and communication information.
• Change date, time, sound, and network settings.
• Reboot the panel or update its software.
• Access installation and diagnostic tools.

Before you begin

Preconditions

• Make sure the IQ Panel is powered on and operational.

Important limitations

warning

• Rebooting or powering down the panel temporarily interrupts panel access.
• Available options may differ depending on panel model, firmware version, and installed hardware modules.

Screen layout

Configuration dashboard

1. SearchSearches available configuration screens and settings by keyword.
2. Configuration tilesOpens a configuration category or maintenance function.

Configuration tiles

The Configuration screen includes these tiles:

1. User ManagementManage panel users and their access settings.
2. Installation and AboutInstallation opens installer and advanced system settings. About shows panel and component information, including firmware, hardware, and communication details.
3. AboutDisplays panel information and component details. Use when reviewing firmware, hardware, or communication information.
4. RebootRestarts the panel. Use after maintenance or troubleshooting activities.
5. Power DownSafely shuts down the panel. Use before servicing hardware or disconnecting power.
6. Wi-FiConfigures wireless network connectivity. Use when connecting or troubleshooting wireless communication.
7. Date & TimeSets the panel date, time, and clock format.
8. Network settingsWi-Fi configures the wireless connection. APN Configuration sets the Access Point Name (APN) for cellular data.
9. SoundConfigures panel audio settings. Use to adjust announcements, beeps, chimes, and volume.
10. Upgrade SoftwareStarts software update procedures. Use when updating panel firmware.
11. PartitionsConfigures the panel's security partitions.

Installation screen

1. SearchSearches available configuration screens and settings by keyword.
2. Installation optionsOpens installer-level settings and diagnostic tools.

Installation tiles

The Installation screen contains the following primary tiles.

1. DevicesManages connected devices, such as sensors and keypads.
2. Installer SettingsOpens advanced settings for installation and system setup.
3. System LogsShows system events and panel activity.
4. Sirens and AlarmsConfigures siren and alarm output behavior.
5. Security and ArmingConfigures arming behavior and security options.
6. PowerManage OptionsConfigures the panel's connection to the PowerManage server.
7. Receiver OptionsConfigures receiver settings for alarm reporting.

About screen

1. SearchSearches available configuration screens and settings by keyword.
2. About optionsOpens panel information categories, including battery, hardware, software, and connectivity details.

About tiles

The About screen contains the following primary tiles.

1. BatteryShows battery status and details.
2. Software and HardwareSoftware shows panel software information. Hardware shows panel hardware information.
3. RebootRestarts the panel.
4. PatchesShows available panel patches.
5. PanelShows panel identification and general details.
6. Communication detailsCellular shows cellular communication details. PowerG shows PowerG communication details. Ethernet shows wired connectivity details.

Date & Time

1. Time formatSets the panel's clock format to 12-hour or 24-hour.
2. Set dateSets the panel date.
3. Set timeSets the panel time.
4. Set Time ZoneSets the panel time zone.

APN Configuration

1. Mobile Country CodeSets the mobile country code (MCC) used by the cellular network. Enter the value provided by your carrier when configuring a custom Access Point Name (APN).
2. Mobile Network CodeSets the mobile network code (MNC) used by the cellular network. Enter the value provided by your carrier when configuring a custom APN.
3. Access Point NameSets the APN value provided by your cellular carrier so the panel can connect to its data network.
4. TypeSets the APN authentication or connection type required by your carrier.
5. UserSets the username for APN authentication when your carrier requires credentials.
6. PasswordSets the password for APN authentication when your carrier requires credentials.

Sound

1. Voice settingsOpens options for spoken panel announcements.
2. Chime settingsOpens chime options for doors and zones.
3. Trouble beepsOpens audio alert options for system troubles.
4. Partitions soundsOpens sound settings for individual partitions.
5. VolumeAdjusts the volume of text-to-speech, beeps, chimes, and video.
6. Touch soundsTurns audible feedback for screen interactions on or off.
7. Exit beepsTurns exit beeps for the Quick exit and Quick access functions on or off.

Common scenarios

Review panel information

1. Open Configuration.
2. Select About.
3. Select the information category to review.
4. Review the displayed details.

Configure date and time

1. Open Configuration.
2. Select Date & Time.
3. Select Time format and choose the required format.
4. Select Set date and enter the correct date.
5. Select Set time and enter the correct time.
6. Select Set Time Zone and choose the required Time Zone.
7. If prompted, save the changes.

note

Incorrect date and time settings can affect event logs and troubleshooting activities.

Configure APN settings

1. Open Configuration.
2. Select APN Configuration.
3. Enter the Mobile Country Code.
4. Enter the Mobile Network Code.
5. Enter the Access Point Name.
6. Enter the Type, if required by the carrier.
7. Enter the User and Password, if required by the carrier.
8. Select Save.

note

APN settings are typically provided by the cellular carrier. Incorrect values can prevent the panel from establishing a cellular data connection.

Configure sound settings

1. Open Configuration.
2. Select Sound.
3. Select the setting that you want to modify.
4. Adjust the required option.
5. If prompted, save the changes.

Reboot the panel

1. Open Configuration.
2. Select Reboot.
3. Confirm the action if prompted.
4. Wait for the panel to restart.

Panel access is interrupted during restart

Panel services may be temporarily unavailable during the restart process.

Power down the panel

1. Open Configuration.
2. Select Power Down.
3. Confirm the shutdown request.
4. Wait until the panel fully powers down.

Configure PowerManage connection (LwM2M only)

1. Log in to Direct mode.
2. Select Config.
3. Select Installation.
4. Select PowerManage Options.
5. Set Host Name to powermanage.com.
6. Set Port Number to 5685.
7. If prompted, save the changes.

Tips

tip

• Verify the date and time after firmware upgrades or prolonged power interruptions.
• Use system logs during troubleshooting to identify recent panel events.
• Confirm network configuration after changing Wi-Fi settings.

Troubleshooting

Date or time is incorrect

Possible causes:

• The date or time was entered incorrectly.
• The selected time format is incorrect.
• The system clock was not updated.

What to try:

1. Open Date & Time settings.
2. Confirm the selected time format.
3. Enter the correct date and time.
4. If prompted, save the changes.

Software update cannot start

Possible causes:

• Network connectivity is unavailable.

What to try:

1. Check network connectivity.
2. Start the software update again.
3. If the update still cannot start, contact your administrator or service provider.

Related pages

See also

• IQ. Dashboard
• IQ. Events
• IQ. Tests