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Version: 3.0

Tests

Overview​

Use IQ System Tests to check panel connectivity, hardware operation, communication paths, signal strength, and power input.

Use this screen to:

  • Test a new panel installation.
  • Troubleshoot communication or hardware issues.
  • Test wireless device connectivity.
  • Check power and network status.

Before you begin​

Preconditions​

  • Make sure the IQ Panel is powered on and has completed startup.
  • Make sure the network interfaces required for testing are enabled and configured.
  • Pair wireless devices with the panel before you run wireless communication tests.

Limitations​

warning
  • Available tests may vary depending on panel model and installed hardware.
  • Some tests require an active internet, cellular, or wireless connection.
  • Running tests does not automatically correct detected issues.

Screen layout​

System Tests screen​

IQ System Tests screenIQ System Tests screen
  1. SearchSearchSearches the available tests by keyword.
  2. Test tilesLists available diagnostic tests. Select a tile to open the corresponding test.

Test reference​

  1. Wi-Fi testChecks the panel's Wi-Fi connection and communication status.
  2. Cellular testChecks the panel's cellular communication path.
  3. Z-Wave testsChecks Z-Wave communication and connected devices.
  4. PowerG devices testChecks communication with PowerG wireless sensors.
  5. PowerG RSSIShows received signal strength indicator (RSSI) measurements for PowerG devices.
  6. Dual path Wi-Fi testChecks Wi-Fi and the alternate communication paths supported by the panel.
  7. Input voltageShows or tests the panel's power input.
  8. Daughter cards testChecks installed daughter cards and expansion hardware.
  9. Panel testRuns a general panel diagnostic.

Common scenarios​

Run a diagnostic test​

  1. Open the Tests screen.
  2. Find and select the required test tile.
  3. Wait for the panel to complete the test.
  4. Review the results.

Verify Wi-Fi communication​

  1. Open Tests.
  2. Select Wi-Fi test.
  3. Start the test if prompted.
  4. Review the connectivity results.

Verify cellular communication​

  1. Open Tests.
  2. Select Cellular test.
  3. Run the test.
  4. Review its status.

Check PowerG signal strength​

  1. Open Tests.
  2. Select PowerG RSSI.
  3. Review the signal measurements.
  4. If signal quality is insufficient, reposition the devices and test again.
note

Signal quality requirements depend on device type and installation environment.

Verify panel power​

  1. Open Tests.
  2. Select Input voltage.
  3. Review the measurements.

Tips​

tip
  • Check PowerG RSSI before permanently mounting wireless devices.

Troubleshooting​

Wi-Fi test fails​

Possible causes:

  • The network is configured incorrectly.
  • Internet access is unavailable.
  • The signal is too weak.

What to try:

  1. Check the Wi-Fi settings.
  2. Check the signal strength.
  3. Run the test again.

Cellular test fails​

Possible causes:

  • Cellular coverage is poor or unavailable.
  • The communication module is unavailable or configured incorrectly.

What to try:

  1. Check the cellular signal.
  2. Check that cellular service is active.
  3. Check that the cellular communication module is available.
  4. Run the test again.
  5. If the test still fails, contact your administrator or service provider.

PowerG RSSI reports a weak signal​

Possible causes:

  • The device is too far from the panel.
  • Nearby equipment is causing interference.

What to try:

  1. Move the device closer to the panel.
  2. Test the signal again.

Daughter cards test reports a failure​

Possible causes:

  • The daughter card is not installed correctly.
  • The hardware is unsupported or defective.
  • Communication with the module failed.

What to try:

  1. Check the module installation.
  2. Check hardware compatibility.
  3. Run the diagnostic test again.
  4. If the hardware is faulty, replace it.

Input voltage is outside the expected range​

Possible causes:

  • The power supply is unavailable or unstable.
  • A wiring connection is loose or incorrect.
  • External power was interrupted.

What to try:

  1. Check the power source.
  2. Inspect the wiring connections.
  3. Check the power supply specifications.
  4. Run the voltage check again.
See also
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