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Version: 3.0

Connect to a Neo 5 panel

Overview​

Local mode

This workflow is for Local mode.

Use the Welcome screen to connect AlarmInstall to a PowerSeries Neo 5 panel. Scan the panel's QR code or enter its serial number manually.

Before you begin​

Required permissions​

  • AlarmInstall is installed on your device.
  • You have the panel codes required for Local mode.

Preconditions​

  • The panel is powered on and ready to pair.
  • You can access the panel's QR code label or printed serial number.

Limitation​

warning
  • QR scanning requires a clear, undamaged code. If you cannot scan it, enter the serial number manually.

Screen layout​

Welcome screen​

Neo 5 screenNeo 5 screen
  1. Serial fieldEnter the panel's serial number here if you cannot scan its QR code.
  2. Scan QROpens your device's camera and fills in the serial number after scanning the panel's QR code.

Common scenarios​

Add a panel by scanning its QR code​

  1. On the Welcome screen, check that the displayed panel model matches your panel.
  2. Select Scan QR.
  3. Grant camera access if prompted.
  4. Position the QR code in the camera view until AlarmInstall recognizes it.
  5. Check the serial number in the Serial field.
  6. Select Continue.

Add a panel by entering the serial number manually​

  1. On the Welcome screen, check that the displayed panel model matches your panel.
  2. Select the Serial field.
  3. Enter the serial number exactly as printed on the panel label.
  4. Select Continue.

Tips​

tip
  • Use Scan QR when possible to reduce data-entry errors.
  • Keep the panel's QR code label clean and well-lit for a faster, more reliable scan.
  • If the panel model shown on screen is incorrect, go back and reselect the correct model before continuing.

Troubleshooting​

Continue button stays disabled​

Possible causes:

  • The Serial field is empty.
  • The QR scan did not complete successfully.

What to try:

  1. Check that the Serial field contains a serial number.
  2. If it is empty, try Scan QR again or enter the serial number manually.

QR scan does not recognize the code​

Possible causes:

  • The QR code label is damaged, dirty, or poorly lit.
  • Camera permission was not granted.

What to try:

  1. Check that the app has camera access in your device settings.
  2. Clean the QR label or improve the lighting, then try scanning again.
  3. If scanning continues to fail, enter the serial number manually.
See also
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