Events

Overview

The Events screen in AlarmInstall lists events by type and lets installers review security system events for the selected panel.

Use this screen when you need to:

• Review recent alarms, restores, troubles, and activity events.
• Check when an event occurred.
• Identify the device, zone, or system component related to an event.

This screen helps you investigate recent system activity and confirm whether an alarm, restore, trouble, or configuration event was reported.

Before you begin

Preconditions

• The user is signed in to the AlarmInstall app in remote mode.
• The selected security panel is available.
• The app shows CONNECTED when you need the latest event information.
• At least one event exists in the event history.
• You can access the Events tab from the bottom navigation bar.

Dependencies

• Event updates require communication between the app, PowerManage server, and security panel.
• Event source names depend on device, zone, panel, or installer configuration.

Important limitations

warning

1. Event history will not update if the security panel is disconnected or communication is delayed.
2. Some events may be hidden based on the PowerManage configuration.
3. Deleting events is not supported.
4. Alarm events may indicate a safety or security issue. Follow local procedures before dismissing or ignoring an event.

Page layout

The Events screen appears under the Events tab.

Callout	UI element	Description	When to use
1	Date group header	Groups events by the day they occurred.	Use this to locate events from a specific day.
2	Zone	Shows the zone number and name associated with the event.	Use this to identify which zone triggered the event.
3	Event time	Shows the time the event occurred.	Use this to determine when the event took place.
4	Event name	Describes the type of event.	Use this to identify the nature of the event.
5	Event partition	Shows the partition number in which the event occurred.	Use this to identify which partition the event belongs to.
6	Central station delivery status	Displays delivery status icons for the event.	Use this to confirm whether the event was successfully reported to the central station.
7	Event filters	Filters the event list. The available filters are All, Alarms, and Activity.	Use this to review all events or narrow the list to alarms or activity records.

How to use this page

Open the Events screen

1. Open the AlarmInstall app.
2. Sign in to your account in remote mode.
3. Select the required security panel.
4. Select the Events tab from the bottom navigation bar.

View alarm events

1. Open the Events screen.
2. Select the Alarms filter.
3. Review the filtered event list.

Tips

tip

1. Use the Alarms filter when you need to review urgent or security-related events first.
2. Check the event source and timestamp before taking action. Similar events can appear close together.
3. Use the All filter if an expected event does not appear under Alarms or Activity.
4. Look for media thumbnails on alarm events. A thumbnail indicates that related camera media is available.

Troubleshooting

Problem	Possible cause	What to try
Events do not appear	No events are available in the event history. The panel is disconnected. A filter is hiding the events.	Select the All filter. Confirm that the app shows CONNECTED.
Failed event delivery to central station	The central station is unavailable. The central station configuration is incorrect.	Check the central station configuration in PowerManage. Check the central station connection status in PowerManage.

Related pages

See also

• Configuration
• Log
• Groups
• Remote inspections