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Improve email validation to check domain validity

· One min read
Dmytro Dudnyk
Dmytro Dudnyk
L3 Technical Support | Team Lead

Starting from version 4.20, we improved email validation to check domain validity.

You can no longer log in using an invalid email. This change enhances security and maintains a high sender reputation for each PowerManage account.

A potential issue arises if you attempt to access the system with an old DSA email from the domain tycomonitor.com, which lacks MX records and a mailbox, rendering it invalid.

Important

Please update your email to a valid one before running the Upgrade/Restore to version 4.20.

If you have already upgraded, you can still change your email through the MMI. To do this, go to Settings -> Maintenance -> DSA account, or contact Technical Support for assistance.