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AlarmInstall 3.0

· 8 min read
Vladyslav Yelchenko
Vladyslav Yelchenko
L3 Technical Support

AlarmInstall 3.0 is a major release focused on expanding installer capabilities for PowerSeries Neo 5 panels. This update introduces full local (direct Wi-Fi) support for Neo 5, including device enrollment, configuration, firmware upgrades, and a guided first-time setup wizard. New features also include APN configuration in local mode, parent/child device relationship display, predefined configuration templates, panel unblock functionality, and expanded trouble notifications.

AlarmInstall 3.0 (light) AlarmInstall 3.0 (dark)

Added support for PowerSeries Neo 5 panels​

AlarmInstall 3.0 introduces comprehensive support for PowerSeries Neo 5 panels in both local and remote modes.

Local support for PowerSeries Neo 5 panels​

AlarmInstall 3.0 introduces full local (direct Wi-Fi) support for PowerSeries Neo 5 panels. You can now connect to a Neo 5 panel directly via its Wi-Fi access point or the customer's existing Wi-Fi network and perform the complete installation workflow.

Key changes:

  • View panel model, firmware version, and system status on the Dashboard.
  • Browse and manage all device types, including security zones, keypads, sirens, keyfobs, repeaters, modules, and smart home devices.
  • Enroll new devices and modules, including pre-enrollment with a slot, partition, and label assignment.
  • Remove devices and edit device settings.
  • Manage partitions, users, communicators, receivers, and output settings.
  • View and edit all panel and communicator configuration options.
  • Control smart home devices (door locks, lights, dimmers) directly in local mode.
  • Run a Walk Test to verify all sensors are communicating properly.
  • Perform a Firmware Upgrade in local mode.
  • Connect through the customer's existing Wi-Fi network, not only through the panel's own access point.
  • Auto-reconnect — if the app goes to the background and the connection drops, it automatically reconnects when you return within 20 minutes.
  • Session timeout handling — the app notifies you when the connection expires and guides you to reconnect.
  • Startup Wizard — when connecting to a Neo 5 panel for the first time (default installer PIN detected), a guided setup walks you through changing the PIN, setting the Dealer ID, and configuring network settings step by step.
  • Mandatory PIN change — the app requires you to change the default installer PIN during first setup for security.

Refresh panel Wi-Fi signal strength on Neo 5​

You can now request a live Wi-Fi signal strength reading from the panel.

Key changes:

  • Added a refresh option to retrieve the current Wi-Fi signal strength from the panel.
  • Helps you verify the panel has a strong and stable connection at the installation location.
  • Allows you to re-check signal strength after repositioning equipment.

Support for new devices on Neo 5​

AlarmInstall 3.0 now recognizes and supports additional device types for Neo 5 panels.

Key changes:

  • Added support for IQ Keypad.
  • Added support for Water Leak Sensor.
  • Added support for Smoke & Heat Detector (EI).
  • Added support for Heat Detector (EI).
  • Added support for Carbon Monoxide (CO) Detector.
  • Added support for Optex Beam Detectors — short-range and long-range infrared models.
  • Added support for Glassbreak Detector.
  • Added support for Wireless Repeater.
  • Added support for Vanishing Door/Window Contact.
  • Added support for Wired-to-Wireless Module.
  • Added support for Hardwire Zone — including wired zones connected through the Wired-to-Wireless module.
  • Added support for Touch Keypad and NFC Proximity Tag.
  • Added support for PowerG+ Host Module and Daughter Card.
  • Added support for new communicator models: TL285LE, TL285, WF285.
  • Added support for PowerG and PowerG+ smart home devices (lights, locks, dimmers).

Support for 1-way device enrollment on Neo 5​

AlarmInstall 3.0 now supports enrolling 1-way (one-way) wireless devices on panels equipped with the DSC one-way wireless radio module.

Key changes:

  • When the panel supports this capability, a new enrollment option appears on the Add Device screen.

PGM device status for PowerSeries Neo 5​

For Neo 5 panels, PGM (Programmable Output) devices now show their real-time status.

Key changes:

  • The current state (On, Off, and so on) is displayed directly on the PGM device card.
  • Previously, PGM devices had no visible status indication.
  • When the status changes on the panel side, the app updates it automatically.

Support for PowerG+ device enrollment with a PIN code on Neo 5​

When enrolling PowerG+ devices on Neo 5 panels, the app now supports an additional PIN code field during the enrollment process.

Key changes:

  • If a device requires a PIN code for secure pairing, the enrollment form automatically shows an 8-digit PIN code input field.
  • Devices that do not require a PIN code can still be enrolled normally without it.

Remote firmware upgrades for Neo 5​

Installers can now initiate a firmware upgrade for Neo 5 panels remotely, without being physically at the panel.

Key changes:

  • The app retrieves a list of available firmware packages and lets you choose the desired version.
  • The upgrade command is sent remotely.
  • This works the same way as firmware upgrades already available for IQ and PowerMaster panels.

APN configuration for local mode​

You can now view and configure APN (Access Point Name) settings directly from the app when connected locally to a panel.

Key changes:

  • Set up the panel's cellular connection, including the APN name, network identifiers, connection type, username, and password, without needing physical access to the panel.
  • Read the current APN settings from the panel.
  • Push updated APN settings to the panel.

Parent/child relationships in device details​

The device details screen now shows parent and child relationships between devices.

Key changes:

  • If a sensor has external inputs connected to it, you can see which parent device those inputs belong to and which port they are connected to.
  • Tapping a parent or child entry opens a list of all related devices with their icons, labels, zone numbers, and port numbers.
  • This makes it easier to trace wiring and identify connected zones.

Support for basic configurations​

You can now apply predefined panel configurations directly from the app.

Key changes:

  • When connecting to a panel, a Basic Configurations tab appears on the configuration screen.
  • If setup templates are available for the panel's hardware type, they are listed with their names and creation dates.
  • Select a template, then select Upload to apply it to the panel.
  • A confirmation message tells you whether the upload succeeded.
  • This saves significant time when setting up multiple panels with similar hardware.

Unblock a panel after event overflow​

If a panel becomes blocked due to an overload of events, you can now unlock it directly from the app.

Key changes:

  • An Unblock Panel option appears in the Panel Details screen under Actions when the panel is in a blocked state.
  • After confirming, the unblock command is sent to the panel.

Panel communication protocol display​

The app now shows which communication protocol the panel uses for reporting events.

Key changes:

  • The communication protocol is displayed on the panel info screen.
  • This helps you verify that the panel is using the expected event communication path.

New device trouble notifications​

The app now recognizes and displays additional trouble types.

Key changes:

  • Added new ITv2 online and offline troubles, such as Went offline (ITv2), GPRS Went offline (ITv2), and BBA Went offline (ITv2).
  • Added new system troubles, such as Emails Blocked, Push Notifications Blocked, Events Blocked, and Connection Blocked.
  • Added a new Wi-Fi Trouble (Neo 5 specific).
  • Added a new Fibro Account Duplication trouble that shows a list of panel serial numbers sharing the same account, helping installers identify and resolve the conflict.

Bug fixes​

Key changes:

  • Fixed missing values in the owner field that prevented pre-enrolling a keyfob.
  • Fixed an issue that caused local mode for IQ panels to lose its connection after a few minutes of inactivity.
  • Fixed an issue where the reconnection process for local mode never finishes.
  • Fixed an issue that displayed incorrect slots when adding a Home Automation device with two outputs.
  • Fixed an issue where some PowerG devices were not displayed on the PowerG test screen.
  • Fixed an application crash when scanning a QR code.
  • Fixed an application crash on meteocharts.
  • Fixed a missing notification on the upgrade screen indicating that the upgrade needs to be authorized.
  • Fixed an issue where the keyboard sometimes did not open during the autolearn process.
  • Fixed a missing search field at the top of the Configuration screen.
  • Improved general connection stability in local mode.