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Version: 4.20

Firmware tab

tip

For upgrading the IQ panels firmware, see IQ panel firmware patch tag list.

Upgrade an individual panel's software and its connected devices on the FIRMWARE tab.
For Visonic panels, you can only upgrade panels and the power link. For Neo panels, you can upgrade the panel, the communicator, and any wired devices and modules. For more information about upgrading panels, devices, and modules, see Firmware page.

Figure. Navigating the FIRMWARE tab

Navigating the FIRMWARE tab (light) Navigating the FIRMWARE tab (dark)
CalloutNameDescription
1APPLIANCEDisplays the appliance.
2CURRENT VERSIONDisplays the current software version of the appliance.
3Do not upgradeBy default, no package is selected from the APPLY PACKAGE list.
4APPLY PACKAGE

Find packages that are available for upgrade in the APPLY PACKAGE column.

note

T.3 tech support loads upgrade packages to the repository server.

5APPLY PACKAGE drop-downSelect an upgrade package from the APPLY PACKAGE list.
6UPGRADEClick upgrade to upgrade an appliance to the selected package. For more information, see Upgrading the firmware related to an individual panel in the Equipment hub.
  1. Click the panel name in the PANEL column on the Equipment page to open a panel in the Equipment hub.
  2. Select the device to upgrade on the FIRMWARE tab.
  3. Select an upgrade package from the APPLY PACKAGE list.
  4. Click UPGRADE.