State Control

Overview

The State Control widget is the main area in ConnectAlarm for checking and changing the security state of a connected alarm system. Use it to see whether the selected panel or partition is armed or disarmed, and to arm or disarm the system when your user code and permissions allow it.

ConnectAlarm supports remote control and monitoring of compatible Johnson Controls security systems.

Use State Control when you need to:

• Check the current panel or partition status.
• Arm the full system or a selected partition.
• Arm selected areas in Stay or Night mode, when supported by the panel.
• Disarm the system or selected partition.

Before you begin

Preconditions

Before you use State Control, confirm that:

• The ConnectAlarm app is installed on your mobile device.
• The panel is connected to the PowerManage through the configured communication path.
• The panel was added to the app.
• Your user code is valid for the panel or partition you want to control.

Limitations

warning

1. The available arm modes depend on the panel configuration.
2. Partition controls appear only when the alarm system supports and uses partitions.
3. ConnectAlarm can show and control multiple panels, but actions apply only to the selected panel or partition.
4. State changes depend on communication between the app, PowerManage, communicator, and panel.
5. The app may show delayed or unavailable status if the panel, communicator, network, or PowerManage is not reachable.

Page layout

Callout	Name	Behavior		Restrictions
1	System status area	Shows the current state of the selected panel or partition Current available arming modes, such as Away, Stay, or Night		The available arm modes depend on the panel configuration
			System is armed in Away mode
			System is armed in Stay mode
			System is armed in Night mode
			System is armed in disarmed
2		Go to the Partitions section of the State Control widget		Not relevant
3	Search	Searching among available partitions for a specific one May be helpful for systems with more than four partitions		Not relevant
4	Partition selector	Lets you choose the partition you want to review or control Arm or disarm one partition without changing another		Partition support depends on panel configuration Actions apply to the selected partition, not necessarily the whole system Panel should be connected to the PowerManage
5	Arming options	Tap and hold the desired arm mode to open arming options State Control may include arming options for different use cases		Support for arming options depends on panel configuration

How to use this page

Arm the system in Away mode

1. Open the ConnectAlarm application.
2. Sign in to your account.
3. Sign in to your panel.
4. Find State Control System status area.
5. Select Away.
6. Wait for the app to show the updated armed state.

Check the current partition state

1. Open the ConnectAlarm application.
2. Sign in to your account.
3. Sign in to your panel.
4. Find State Control widget.
5. Tap > and go to the Partitions section.
6. Use search or scroll to find the partition.
7. Check its status.

Control an individual partition

1. Open the ConnectAlarm application.
2. Sign in to your account.
3. Sign in to your panel.
4. Find State Control widget.
5. Tap > and go to the Partitions section.
6. Use search or scroll to find the partition.
7. Select Away, Stay, Night, or Disarm, as required.
8. Wait for the app to show the updated armed state.

Arm the system in Stay mode with No Entry option

1. Open the ConnectAlarm application.
2. Sign in to your account.
3. Sign in to your panel.
4. Find State Control System status area.
5. Tap and hold Stay mode until arming options appear.
6. Select No Entry option.
7. Wait for the app to show the updated armed state.

Tips

tip

1. Configure the State Control widget to display at the top of the dashboard.
2. Night arming mode is available only for DSC and IQ panels. To access this option, configure the device with the Night zone.
3. Exit delay appears as a timer on the arming mode icon.

Troubleshooting

Problem	Possible cause	What to try
Panel is not connected	Panel is not communicating with PowerManage	Confirm the panel connection status. Contact the dealer or installer to check the configuration. For Cellular panels, send a WakeUp SMS to force connection to PowerManage
No internet connection	The mobile device has no network connection	Confirm that your mobile device has internet access
Failed to change partition state	Another Set state process is running	Wait for the previous Set state process to finish and try again
Function not available	Panel is not ready for the Set state command	Wait for the panel to exit programming mode and try again
Night arming mode is not available	The selected panel/partition does not support this mode or it is not configured	Confirm the system supports this mode and that the Night zone is configured for at least one device
Partitions missing	Panel is not configured to use partitions	Ask the installer to confirm the panel partition configuration

Related pages

See also

• Dashboard settings
• Events screen
• Panel control interface layout