Audit log

Overview

The Audit log page is used to review user actions recorded in PowerManage.

Use this page to:

• Review actions performed by users.
• Check when an action occurred.
• Identify the user who performed an action.
• Review the detailed action description.
• Check whether an action completed successfully or with an error.
• Navigate through Audit log entries.

Before you begin

Required permissions

• You must have permission to view the Audit log page.
• Your role and assigned groups can affect which Audit log entries are visible.

info

Access to the Audit log page is controlled by the role permission group named Audit log.

Preconditions

• Audit log entries must exist before the grid can show data.

Dependencies

• The Audit log entries grid depends on recorded user actions.
• The User column depends on available user information.
• Pagination depends on the number of available Audit log entries.

Important limitations

warning

• If no Audit log entries are available, the grid can appear empty.

Screen layout

Page header

The page header identifies the page and shows the number of available Audit log entries.

Callout	UI element	Description	When to use
1	Page title	Shows the current page name: Audit log.	Use to confirm that you are on the Audit log page.
2	Audit log entries count	Shows the total number of Audit log entries, for example, 1285 Audit log entries.	Use to understand how many Audit log entries are available.

Audit log entries grid

The Audit log entries grid appears under the page header. The grid lists Audit log entries and key details for each action.

Callout	UI element	Description	When to use
1	Time column	Shows the time and date when the Audit log entry was created. The value is read-only and is set when the Audit log entry is created. Date and time format example: 12:08:58 PM Tue 5 May, 2026.	Use to understand when the action occurred.
2	User column	Shows the user who performed the action. The value is read-only, uses an existing user name, and is set by the system.	Use to identify who performed the action.
3	Description column	Shows a detailed, read-only, system-generated description of the action, for example, Changed OTP password.	Use to understand what changed or what operation was performed.
4	Status column	Shows the read-only, system-generated result of the action. Accepted values are Success and Error. Success means that the action completed successfully. Error means that the action did not complete successfully.	Use to check whether the action ended with Success or Error.

Pagination controls

Pagination controls appear at the bottom of the Audit log entries grid.

Callout	UI element	Description	When to use
1	Previous and next arrows	Shows left and right arrows, such as < and >, to move between pages.	Use when the Audit log entries list has more records than the current page can show.
2	Range indicator	Shows the current visible range and total number of Audit log entries, for example, 1-15 of 25. The value is read-only, system-generated, and updates when you change page or page size.	Use to understand where you are in the Audit log entries list.
3	Entries per page selector	Controls how many Audit log entries appear on one page. Available values are 10, 15, 50, 100, and 200. The default value is 15.	Use to show fewer or more Audit log entries in the grid.

Search

Search bar

The Search bar lets you search for entries on the page, access saved filters, reopen latest searches, and open the filter widget.

info

Last visited entries and latest searches are limited to five items. They are stored locally in the browser and managed as FIFO.

Callout	UI element	Description	When to use
1	Search	Search icon used to initiate a search.	Use when you want to find a specific entry or set of entries.
2	Latest searches	Search field that displays up to five latest search queries. Latest searches appear after you select the search field.	Use when you want to enter a new search query or quickly repeat a recent search.
3	Saved filters	Displays filter entries that have been saved for reuse.	Use when you want to quickly apply a previously saved filter.
4	Show filters	Opens the filter widget and displays the available filtering options.	Use when you need to add, modify, or remove filter criteria.
5	Delete latest search	Removes the corresponding search query from the Latest searches list.	Use when you want to remove a search query from the Latest searches list.

Filters

Use the filter widget to find and display entries according to the selected filter values.

Callout	UI element	Description	When to use
1	Activities	Selects one or more activity types to include in the results.	Use when you want to view specific activities, such as customer assignments or other system actions.
2	Status	Filters activities by execution status, such as Success, Partial success, or Error.	Use when you need to review activities with a particular status.
3	Timestamp	Defines a date and time range for filtering activity entries.	Use when searching for activities that occurred during a specific period.
4	Staff	Filters activities performed by selected staff members.	Use when you want to review actions performed by specific staff members.

Search and filter controls

Use the action area of the filter widget to clear selected filter criteria, save the current filter configuration, or apply filters to display matching results.

Callout	UI element	Description	When to use
1	Clear all	Removes all selected filter values and resets the filter widget to its default state.	Use when you want to remove all active filters and start a new search.
2	Save filter	Saves the current filter configuration so that it can be reused later.	Use when you frequently apply the same filter criteria.
3	Search	Applies the selected filter criteria and displays matching results.	Use after configuring filters to view the filtered results.

How to use this page

Review Audit log entries

Goal:

• Review user actions and their results.

Steps:

1. Open the Audit log page.
2. Review the Audit log entries count under the page title.
3. Review the Time column to check when an action occurred.
4. Review the User column to identify who made the action.
5. Review the Description column to understand what action was performed.
6. Review the Status column to check whether the action ended with Success or Error.

Expected result:

• You can identify the action, the user who made the action, the time of the action, and the action result.

Change the number of Audit log entries shown on a page

Goal:

• Change how many Audit log entries appear in the grid.

Steps:

1. Go to the bottom-right area of the Audit log entries grid.
2. Open the entries per page selector.
3. Select one of the available values:
   • 10
   • 15
   • 50
   • 100
   • 200

Expected result:

• The grid updates to show the selected number of Audit log entries per page.
• The range indicator updates.

Move between Audit log pages

Goal:

• Navigate through multiple pages of Audit log entries.

Steps:

1. Go to the bottom-left area of the Audit log entries grid.
2. Select the next arrow to move forward.
3. Select the previous arrow to move back.
4. Review the range indicator, for example, 1-15 of 25.

Expected result:

• The grid shows the selected page of Audit log entries.
• The range indicator updates.

Tips

tip

• Use the Time column to find actions made during a specific period.
• Use the User column to identify who performed an action.
• Use the Description column to understand what was changed or attempted.
• Use the Status column to find actions that ended with Error.
• Increase the entries per page value when reviewing many Audit log entries.

Troubleshooting

Audit log entries are not visible

Possible causes

• No Audit log entries are available.
• You do not have permission to view the Audit log page.
• Your role is limited to groups with no related Audit log entries.

What to do

1. Confirm that Audit log entries exist.
2. Confirm that your role has permission to view the Audit log page.
3. Contact an administrator if the grid remains empty.

The expected Audit log entry is not visible

Possible causes

• The Audit log entry is on another page.
• The entries per page value is too small.

What to do

1. Use the pagination arrows to move between pages.
2. Increase the entries per page value.

Pagination does not show the expected entries

Possible causes

• You are viewing a different page in the list.
• The entries per page value limits how many entries appear.

What to do

1. Review the range indicator.
2. Use the previous and next arrows to move between pages.
3. Change the entries per page value if you need to show more entries.

Related pages

See also

• Employees
• Roles
• Permissions
• Groups
• Equipment
• Events
• Processes