Logs tab

Navigating the Logs tab

View log files on the LOGS tab. Log files record all events that occur in the panel.

note

You cannot see logs of the IQ panels in PowerManage, but you can share them with technical support. For more information, see the GENERAL tab in the examination pane of the IQ panel.

Figure. Navigating the LOGS tab

Callout	Name	Description
1	Event number	Each event in the panel has a number that identifies the event type.
2	Event time	Displays the time that the server receives the event notification from the panel.
3	Event description	A textual description of the event.
4	Date	Events are grouped by the day they occur.
5	Event source ID	Displays the ID of the source of the event. The source ID for a sensor is its zone number. The source ID for an arm or disarm state change is the user number of the user who changed the arm state. The source ID for an action that the panel performs is the panel name. note The source ID is followed by the number of the partition that the event occurs in.
6	REFRESH	Click to download the most up-to-date log file on the LOGS tab.
7	DOWNLOAD CSV	Download a CSV file of the events log.
8	Standard and legacy logs	Click STANDARD LOG or LEGACY LOG to display the log list on the LOGS tab.
		Users can view and erase the standard log. Security operators and systems use the legacy log. The legacy log appears for PowerMaster panels only.

Related topics

• Downloading a panel log file in the Equipment hub
• Equipment hub
• Devices tab

Downloading a panel log file in the Equipment hub

1. Click the panel name in the PANEL column on the Equipment page.to open a panel in the Equipment hub.
2. Click DOWNLOAD CSV on the LOGS tab. The file downloads in the browser.