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Resetting a forgotten password

  1. From the Login dialog box, click Forgot Password in the lower-left corner.
  2. Enter your registered email address in the email field and click Remind.
  3. Log on to the email account of the address you provide and retrieve your OTP password.
note

If you cannot find the email with the password reset in your inbox, check your spam folder.

  1. Log on with your email address and enter OTP password.
  2. Set your new password and click Complete.
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