Remote inspections

Overview

The Remote inspections page is used to review and manage remote inspection records for equipment.

Use this page to:

• Review inspection details and schedule, last run time, next scheduled time, and status.
• Open inspection actions from the actions menu.
• Send an email related to an inspection.
• Review failed, not completed, and passed inspection result categories.
• Review fault, usage, zone, clock, and broadband result sections.
• Open the Start dropdown and schedule an inspection.
• Set the next inspection date and repetition interval.
• Schedule remote inspections by uploading a CSV file.

This page helps operators track scheduled and completed remote inspections, identify failed inspections, start new inspections, and manage remote inspection actions for selected equipment.

Before you begin

Required permissions

• You must have permission to run, list, review, send Remote inspections.

info

Access to the Remote inspections page is controlled by the role permission group named Remote Inspections.

Preconditions

• At least one remote inspection record must exist before the list shows inspections.
• A CSV file must use the required structure before it can be used for CSV scheduling.

Dependencies

• CSV scheduling depends on the CSV file structure, date format, and repetition values.

Important limitations

warning

• Bulk actions apply to all selected inspection records. Review the selected count before applying an action.
• The Schedule button in the CSV upload dialog is disabled until a valid CSV file is selected or uploaded.
• A zero or empty repetition value in the CSV means a one-time report.
• Dates in the CSV must use the YYYY-MM-DD format.

Page layout

Remote inspections list

The Remote inspections list appears in the middle panel. It shows inspection records and their summary information.

Callout	UI element	Description	When to use
1	Select all checkbox	Selects or clears all inspection records in the list.	Use to select all inspection records before applying a bulk action.
2	Record selection checkbox	Selects or clears a specific inspection record.	Use to select an individual inspection record before applying an available action.
3	Add icon	Plus icon shown in the list header.	Use to open a creation or scheduling workflow when available.
4	Panel identifier	Shows the panel identifier and secondary identifier.	Use to identify the inspection target. Clicking this field opens the page - Equipment hub. Calendar
5	Row actions menu	Three vertical dots menu on each inspection card.	Use to open actions for a specific inspection record.
6	Schedule state	Shows the inspection schedule or recurrence.	Use to understand whether the inspection is scheduled and how often it runs.
7	Last inspection time	Shows the date and time of the last inspection, or a dash when no value is available.	Use to review when the inspection last ran.
8	Next scheduled time	Shows the next scheduled inspection date and time, or a dash when no next time exists.	Use to understand when the next inspection is scheduled to run.
9	Status	Shows the inspection outcome or current processing status.	Use to identify the inspection result or current processing state.

Row actions menu

The Remote inspection actions menu provides actions for starting an inspection, managing its schedule, sending inspection information by email, and reviewing inspection details.

Callout	UI element	Description	When to use
1	Initiate inspection	Starts a remote inspection for the selected panel.	Use to run a remote inspection immediately.
2	Set schedule	Opens the scheduling options for the selected inspection record.	Use to configure when and how often the remote inspection runs.
3	Cancel schedule	Cancels the existing remote inspection schedule.	Use when the scheduled remote inspection should no longer run automatically.
4	Send email	Opens the options for sending remote inspection information by email.	Use to send inspection information to selected email recipients.
5	Review	Marks the remote inspection as read and reviewed.	Use after reading and verifying the remote inspection information.

Pagination controls

Pagination controls appear at the bottom of the entries grid.

Callout	UI element	Description	When to use
1	Previous and next arrows	Shows left and right arrows, such as < and >, to move between pages.	Use when the entries list has more records than the current page can show.
2	Range indicator	Shows the current range and total number of entries	Use to understand where you are in the entries list.
3	Entries per page selector	Controls how many entries appear on one page.	Use to show fewer or more entries in the grid.

Inspection details panel

The Inspection details panel appears on the right side after selecting an inspection record.

Callout	UI element	Description	When to use
1	Inspection title	Shows the selected panel identifier.	Use to confirm which inspection record is open.
2	Schedule state	Shows the schedule state.	Use to confirm current schedule status.
3	Last inspection time	Shows the last inspection time in the details header, or a dash when no value is available.	Use to review when the selected inspection last ran.
4	Next scheduled time	Shows the next scheduled time or a dash.	Use to confirm whether a future inspection is scheduled.
5	Email action icon	Envelope icon shown below the details header.	Use to send an email related to the inspection when available.
6	Review action icon	Eye icon shown below the details header.	Use to review inspection details when available.
7	Status indicator	Shows the selected inspection status.	Use to confirm current inspection outcome.
8	Start button	Starts the selected remote inspection when the action is available. The button can be disabled while an action is processing.	Use to initiate an inspection from the details panel.
9	Start dropdown	Dropdown arrow next to Start.	Use to open additional start-related options - schedule and cancel schedule
10	Result tabs	Shows Failed, Not completed, and Passed tabs.	Use to switch between inspection result categories.

How to use this page

Schedule a remote inspection

Goal:

• Set the next inspection date and repetition interval for a selected remote inspection.

Steps:

1. Open Equipment domain > Remote inspections.
2. Select an inspection record.
3. In the details panel, select the dropdown arrow next to Start.
4. Select Schedule.
5. In the Schedule remote inspection dialog, set Next inspection.
6. Select Choose repetition.
7. Choose one of the available repetition options:
   • Once
   • 1 month
   • 3 months
   • 6 months
   • 9 months
8. Save or continue the schedule workflow when the action is available.

Expected result:

• The selected remote inspection is scheduled with the selected date and repetition interval.

Schedule inspections by CSV

Goal:

• Upload a CSV file to schedule remote inspections.

Steps:

1. Open Equipment domain > Remote inspections.
2. Open the CSV scheduling workflow when available.
3. In the Schedule RRI by CSV dialog, prepare a CSV file with this structure:
   • Panel Id
   • Start date
   • Repetition [0,1,3,6,9]
4. Confirm that the CSV uses the YYYY-MM-DD date format.
5. Drag the CSV file into the drop zone or select Browse file.
6. Select Schedule when the button becomes available.

Expected result:

• Inspections are scheduled from the uploaded CSV file.

warning

A zero or empty repetition value means a one-time report. Confirm repetition values before scheduling inspections.

Send an inspection email

Goal:

• Send an email related to an inspection.

Steps:

1. Open Equipment domain > Remote inspections.
2. Select an inspection record.
3. Open the actions menu.
4. Select Send email.

Expected result:

• The email workflow starts.

Tips

tip

• Validate the date and repetition value before saving an inspection schedule.
• Validate the CSV structure and date format before uploading a schedule file.

Troubleshooting

The Remote inspections page is not visible

Possible causes

• Your role does not include permission to Review Remote inspections.

What to do

1. Confirm that you are signed in with the correct user account.
2. Contact an administrator with role management permissions.
3. Ask the administrator to verify your access to Remote inspections.

No inspection records are displayed

Possible causes

• No remote inspection records exist.
• Search text or filters exclude all records.
• Your role does not allow access to inspection records.

What to do

1. Clear the search field.
2. Review active filters.
3. Refresh the page.
4. Contact an administrator if inspections should be visible but are missing.

Related pages

See also

• Equipment hub. Calendar
• Roles
• Permissions