Skip to main content
Version: 5.0 🚧

Remote inspections

Overview​

The Remote inspections page is used to review and manage remote inspection records for equipment.

Use this page to:

  • Review inspection details and schedule, last run time, next scheduled time, and status.
  • Open inspection actions from the actions menu.
  • Send an email related to an inspection.
  • Review failed, not completed, and passed inspection result categories.
  • Review fault, usage, zone, clock, and broadband result sections.
  • Open the Start dropdown and schedule an inspection.
  • Set the next inspection date and repetition interval.
  • Schedule remote inspections by uploading a CSV file.

This page helps operators track scheduled and completed remote inspections, identify failed inspections, start new inspections, and manage remote inspection actions for selected equipment.

Remote inspections Remote inspections

Before you begin​

Required permissions​

  • You must have permission to run, list, review, send Remote inspections.
info

Access to the Remote inspections page is controlled by the role permission group named Remote Inspections.

Preconditions​

  • At least one remote inspection record must exist before the list shows inspections.
  • A CSV file must use the required structure before it can be used for CSV scheduling.

Dependencies​

  • CSV scheduling depends on the CSV file structure, date format, and repetition values.

Important limitations​

warning
  • Bulk actions apply to all selected inspection records. Review the selected count before applying an action.
  • The Schedule button in the CSV upload dialog is disabled until a valid CSV file is selected or uploaded.
  • A zero or empty repetition value in the CSV means a one-time report.
  • Dates in the CSV must use the YYYY-MM-DD format.

Page layout​

The Remote inspections header shows the total number of inspections and provides controls for selecting all records or scheduling remote inspections using a CSV file.

Reports header Reports header
CalloutUI elementDescriptionWhen to use
1Select all checkboxSelects or clears all remote inspection records in the list.Use to select all remote inspection records before applying a bulk action.
2Schedule RRI by CSVOpens the workflow for scheduling remote inspections by importing a CSV file.Use to schedule remote inspections for multiple panels using data from a CSV file.

Remote inspections list​

The Remote inspections list appears in the middle panel. It shows inspection records and their summary information. Clicking Panel identifier field opens the Calendar page.

Remote inspections list Remote inspections list
CalloutUI elementDescriptionWhen to use
1Record selection checkboxSelects or clears the remote inspection record.Use to select an individual inspection record before applying an available action.
2Row actions menuOpens the actions available for the selected remote inspection record.Use to initiate an inspection, manage its schedule, send an email, or mark the inspection as reviewed.
3Inspection detailsShows the inspection schedule, last inspection time, next scheduled time, and last inspection status.Use to review the schedule and last state of the remote inspection.

Row actions menu​

The Remote inspection actions menu provides actions for starting an inspection, managing its schedule, sending inspection information by email, and reviewing inspection details.

Row actions menu(light) Row actions menu (dark)
CalloutUI elementDescriptionWhen to use
1Initiate inspectionStarts a remote inspection for the selected panel.Use to run a remote inspection immediately.
2Set/Cancel scheduleOpens the scheduling options for the selected remote inspection.Use to configure when and how often the remote inspection runs or cancel existing schedule.
3Send emailSend remote inspection info by email.Use to send inspection information to owner email.
4ReviewMarks the remote inspection as read and reviewed.Use after reading and verifying the remote inspection information.

Inspection details panel​

The Inspection details panel appears on the right side after selecting an inspection record.

Remote inspections details panel Remote inspections details panel
CalloutUI elementDescriptionWhen to use
1Inspection titleShows the identifier of the panel associated with the remote inspection.Use to confirm which panel and remote inspection record are open.
2Inspection schedule detailsShows the inspection recurrence, last inspection time, and next scheduled inspection time.Use to review how often the inspection runs, when it last ran, and when it is scheduled to run next.
3Send email actionSend remote inspection info by email.Use to send inspection information to owner email.
4Review actionMarks the remote inspection as read and reviewed.Use after reading and verifying the remote inspection information.
5Status indicatorShows the latest outcome or processing status of the remote inspection.Use to confirm whether the remote inspection succeeded, failed, or has another status.
6Start buttonStarts a remote inspection for the selected panel.Use to run the remote inspection immediately.
7Start actions dropdownOpens additional scheduling actions for the selected remote inspection. The available action depends on whether an inspection schedule exists.Use to set a schedule or cancel the existing schedule.

Inspection results area​

The inspection results area groups remote inspection checks by result and displays detailed information for the selected result category.

Remote inspections details panel Remote inspections details panel
CalloutUI elementDescriptionWhen to use
1Result tabsShows the Failed, Not completed, and Passed result categories.Use to switch between failed, incomplete, and passed inspection checks.
2Inspection results listShows the checks included in the selected result category and the result of each check.Use to review the detailed results of the remote inspection. Scroll through the list to view all available checks.

Pagination controls​

Pagination controls appear at the bottom of the entries grid.

pagination controls (light) pagination controls (dark)
CalloutUI elementDescriptionWhen to use
1Previous and next arrowsShows left and right arrows, such as < and >, to move between pages.Use when the entries list has more records than the current page can show.
2Range indicatorShows the current range and total number of entriesUse to understand where you are in the entries list.
3Entries per page selectorControls how many entries appear on one page.Use to show fewer or more entries in the grid.

How to use this page​

Schedule a remote inspection​

Goal:

  • Set the next inspection date and repetition interval for a selected remote inspection.

Steps:

  1. Open Equipment domain > Remote inspections.
  2. Select an inspection record.
  3. In the details panel, select the dropdown arrow next to Start.
  4. Select Schedule.
  5. In the Schedule remote inspection dialog, set Next inspection.
  6. Select Choose repetition.
  7. Choose one of the available repetition options:
    • Once
    • 1 month
    • 3 months
    • 6 months
    • 9 months
  8. Save or continue the schedule workflow when the action is available.

Expected result:

  • The selected remote inspection is scheduled with the selected date and repetition interval.

Schedule inspections by CSV​

Goal:

  • Upload a CSV file to schedule remote inspections.

Steps:

  1. Open Equipment domain > Remote inspections.
  2. Open the CSV scheduling workflow when available.
  3. In the Schedule RRI by CSV dialog, prepare a CSV file with this structure:
    • Panel Id
    • Start date
    • Repetition [0,1,3,6,9]
  4. Confirm that the CSV uses the YYYY-MM-DD date format.
  5. Drag the CSV file into the drop zone or select Browse file.
  6. Select Schedule when the button becomes available.

Expected result:

  • Inspections are scheduled from the uploaded CSV file.
warning

A zero or empty repetition value means a one-time report. Confirm repetition values before scheduling inspections.

Send an inspection email​

Goal:

  • Send an email related to an inspection.

Steps:

  1. Open Equipment domain > Remote inspections.
  2. Select an inspection record.
  3. Open the actions menu.
  4. Select Send email.

Expected result:

  • Remote inspection details are sent to the owner's email.

Tips​

tip
  • Validate the date and repetition value before saving an inspection schedule.
  • Validate the CSV structure and date format before uploading a schedule file.

Troubleshooting​

The Remote inspections page is not visible​

Possible causes

  • Your role does not include permission to Review Remote inspections.

What to do

  1. Confirm that you are signed in with the correct user account.
  2. Contact an administrator with role management permissions.
  3. Ask the administrator to verify your access to Remote inspections.

No inspection records are displayed​

Possible causes

  • No remote inspection records exist.
  • Search text or filters exclude all records.
  • Your role does not allow access to inspection records.

What to do

  1. Clear the search field.
  2. Review active filters.
  3. Refresh the page.
  4. Contact an administrator if inspections should be visible but are missing.
Was this page helpful?