Calendar

Overview

The Calendar tab in Equipment hub shows scheduled reports, report results, and remote inspection (RI) items for the selected equipment panel.

Open this tab from Equipment hub after you select a panel on the Equipment page. The tab shows calendar items for that panel only.

Use the Calendar tab to:

• Review scheduled reports and RI items by year or month.
• Check failed report results and recurring RI schedules.
• Filter the calendar by report items and RI items.
• Open report results for review.
• Create a scheduled report.
• Start a remote inspection immediately.
• Schedule or cancel a future remote inspection.
• Export available report data when the action is available.

Before you begin

Required permissions

• Permission to open the Equipment page.
• Permission to view Equipment hub for the selected panel.
• Permission to view the Calendar tab.
• Permission to view reports and RI items.
• Permission to create reports, start RI, schedule RI, cancel RI schedules, or export data, depending on the action.

info

Access to the Calendar tab, calendar items, reports, and RI actions is controlled by role permissions. If you cannot see the tab or an action, contact an administrator.

Preconditions

• At least one equipment panel must exist on the Equipment page.
• You must select a panel from the Equipment page to open Equipment hub for that panel.
• The selected panel must have calendar data, report data, or RI schedules to show events.
• To create a report, you must provide the required report configuration.
• To deliver reports by email or FTP, the related delivery settings must be valid and available.

Dependencies

• Equipment hub must be available for the selected panel.
• Calendar content depends on report schedules, report results, and RI schedules for the selected panel.
• Report delivery depends on the configured destination, such as email or FTP.
• RI actions depend on the panel connection state and the permissions assigned to the current operator.

Important limitations

warning

• The Calendar tab shows data for the selected panel only. It is not a global calendar for all equipment.
• Year view shows an aggregated summary by month and does not show exact event dates.
• Month view shows exact dates for the selected month only.
• Calendar filters affect visible items, but one observed Year view state shows Weekly items while RI is unchecked. Treat this as a possible classification or refresh behavior until confirmed by product rules.
• The available actions for a calendar item can vary by item type, status, and permission.

Page layout

The Calendar tab is part of Equipment hub. Equipment hub opens after you select a panel on the Equipment page. The page uses the shared Equipment hub structure, including the top tab navigation, panel/account header, and panel-level action buttons.

The interface uses a dark theme with grey panels, light text, blue active states, blue primary buttons, red failed-state items, and blue-grey scheduled or recurring items.

Equipment hub navigation tabs

The top navigation shows the available Equipment hub tabs. The Calendar tab is active and is marked with a blue underline and a blue calendar icon.

Callout	UI element	Description	When to use
1	Dashboard tab	Opens the panel dashboard.	Use to review the panel summary.
2	Devices tab	Opens panel device information.	Use to review devices connected to the selected panel.
3	Network Map tab	Opens the network map for the selected panel.	Use to review panel network structure.
4	Configuration tab	Opens panel configuration.	Use to review or manage configuration when permitted.
5	Keypad tab	Opens keypad-related controls.	Use to access keypad functions for the selected panel.
6	Users tab	Opens panel user management.	Use to review users for the selected panel.
7	Installers tab	Opens installer-related information.	Use to review installer access or installer records when available.
8	Calendar tab	Shows scheduled reports, report results, and RI items.	Use to review, create, start, schedule, or filter report and RI activity.
9	Info tab	Opens panel information.	Use to review additional panel details.

Panel/account header

The panel/account header identifies the selected panel and shows its status indicators. Use this header to confirm that you are working with the correct panel before you create reports or start RI.

Callout	UI element	Description	When to use
1	Panel image thumbnail	Shows a small image for the selected panel.	Use as a visual identifier for the panel.
2	Panel identifier	Shows the selected panel identifier. Example: 88F2461A1283.	Use to confirm the selected equipment panel.
3	Account/code	Shows the account or code value for the panel. Example: 708931 · 1.	Use to confirm the panel account context.
4	Status icons and counters	Show panel state indicators and counts. Visible counters include 0, 0, 0, 8, and 1.	Use to check panel conditions before starting an inspection or reviewing results.
5	Status badges	Show compact panel states, including badges such as B, G, lock or fault-style icons, ready or unlocked-style icons, and warning icons.	Use to identify panel state at a glance.
6	Circular status/action icon	Provides a panel-level status or action entry point.	Use when you need to open or run the related panel action, if permitted.
7	Key icon	Provides access to key-related panel actions.	Use when key-related controls are required and available.
8	Information icon	Opens or indicates additional information for the selected panel.	Use to review panel details.
9	Vertical three-dot menu	Opens additional panel-level actions.	Use when the required action is not shown as a direct button.
10	User/avatar button	Shows the current user initials. Example: DS.	Use to identify or access user-related options, depending on product configuration.

Calendar toolbar

The toolbar appears above the calendar grid. Use it to move between periods, change the view, filter items, create reports, and start or schedule RI.

Callout	UI element	Description	When to use
1	Back arrow	Moves to the previous period. In Year view, it moves to the previous year. In Month view, it moves to the previous month.	Use to review earlier calendar items.
2	Forward arrow	Moves to the next period. In Year view, it moves to the next year. In Month view, it moves to the next month.	Use to review future calendar items.
3	Current period label	Shows the current calendar period. Examples: 2026 in Year view and May 2026 in Month view.	Use to confirm which period is displayed.
4	View selector	Changes the calendar layout. Observed values are Year and Month.	Use Year view for a summary or Month view for exact dates.
5	Today button	Returns to the current date or current period when available. The button is disabled in the provided states.	Use when enabled to return to the current date.
6	Reports checkbox	Shows or hides report items, such as Inspection failed.	Use to focus the calendar on report results or schedules.
7	RI checkbox	Shows or hides RI-related items, such as recurring Weekly items, when controlled by the filter.	Use to focus the calendar on remote inspection items.
8	Create a report button	Opens the Create new report modal.	Use to configure a new scheduled report.
9	Start RI button	Opens the confirmation modal to start remote inspection immediately.	Use when you want to initiate RI now.
10	Start RI dropdown arrow	Opens additional RI actions, including Schedule and Cancel schedule.	Use to schedule a future RI or cancel an existing RI schedule.

Year view calendar

Year view shows a full year as a 4-column by 3-row grid. Each month appears in a separate section.

Callout	UI element	Description	When to use
1	Month section	Represents one month in the selected year. The month name appears near the top of the section.	Use to scan the year for months that contain scheduled items or report results.
2	Empty month	Shows no visible cards when the month has no visible report or RI items.	Use to identify months without visible activity under the current filters.
3	Month marker	Highlights a month label. In the provided state, May has a small blue month marker.	Use to identify the focused or current month in Year view.
4	Calendar item card	Shows a report or RI item inside the related month.	Use to open details or item actions.

In the provided Year view for 2026:

• January, February, March, and April are empty.
• May contains failed inspection report cards and a Weekly item when both item types are visible.
• June through December each show a Weekly item.

Month view calendar

Month view shows one month as a grid with seven weekday columns. Use this view when you need the exact date of a report or RI item.

Callout	UI element	Description	When to use
1	Weekday headers	Show the days of the week: Sun, Mon, Tue, Wed, Thu, Fri, and Sat.	Use to understand where each date falls in the week.
2	Date cell	Represents one calendar day. The day number appears near the top-left area of the cell.	Use to review items scheduled for a specific date.
3	Neighboring month date	Shows dates from the previous or next month in a dimmed style.	Use to understand the full week layout without leaving the current month.
4	Highlighted date	Shows the selected or current day with a small solid blue circle. In the provided state, 26 is highlighted.	Use to identify the selected day or current day.
5	Stacked events	Shows multiple items inside the same date cell. Report items appear above RI items when both are visible.	Use to review all activity for a date.

In the provided Month view for May 2026:

• May 21 contains one Inspection failed item.
• May 25 contains one Inspection failed item and one Weekly item.
• May 26 is highlighted with a blue circular date marker.
• Previous and next month dates appear in the first and last rows and are visually dimmed.

Event cards

Event cards show report and RI activity. The available icons and actions depend on the item type.

Callout	UI element	Description	When to use
1	Inspection failed card	Shows a failed report item with a red-brown background and red left border.	Use to identify reports that require review.
2	Weekly card	Shows a scheduled or recurring item with a blue-grey background and blue left border.	Use to review recurring RI or scheduled activity.
3	Eye icon	Opens review or detail information for the item.	Use to inspect item details.
4	Envelope icon	Provides a message, email, or report delivery-related action for report items.	Use when you need the related delivery or message action.
5	Vertical three-dot menu	Opens contextual actions for the item.	Use when an item has more actions, such as review or export.

Weekly item context menu

The Weekly context menu opens when you select the three-dot menu on a Weekly item. It appears as a floating panel over the calendar grid.

Callout	UI element	Description	When to use
1	Menu title	Shows the item name. Example: Weekly.	Use to confirm which item the menu applies to.
2	Date and time	Shows the item date and time. Example: May 25, 2026, 5:24 PM.	Use to confirm the schedule for the selected item.
3	Recurrence	Shows the frequency. Example: Weekly.	Use to confirm whether the item repeats.
4	Units involved	Shows how many units are involved. Example: 1 units involved.	Use to understand the scope of the item.
5	Review	Opens the item for review.	Use to view item details.
6	Export	Groups export actions.	Use to find available export formats.
7	CSV	Downloads or exports the available item data as CSV.	Use when you need the item data in a spreadsheet-compatible format.

Report review side panel

The report review side panel opens from the right when you open a report item. The Calendar page is dimmed behind the panel. The side panel remains active and can scroll when content exceeds the visible area.

Callout	UI element	Description	When to use
1	Panel/account title	Shows the selected panel and account. Example: 88F2461A1283 · 708931.	Use to confirm the report belongs to the expected panel.
2	Status text	Shows scheduling status. Example: Not scheduled.	Use to understand the report schedule state.
3	Date and time	Shows the report date and time. Example: May 25, 2026, 5:25 PM.	Use to confirm when the report was created or scheduled.
4	Envelope icon	Provides a message, email, or delivery-related action.	Use when you need to access report delivery actions.
5	Eye icon	Indicates review mode or opens review information.	Use to review report details.
6	Failed status	Shows the report failed state with a red error icon.	Use to identify that the report contains failed checks.
7	Start button	Starts the related action for the report when available.	Use when you need to start the report-related process.
8	Failed tab	Shows failed checks. This tab is active in the provided state.	Use to investigate failed report results.
9	Not completed tab	Shows checks that did not complete.	Use to review incomplete report items.
10	Passed tab	Shows passed checks.	Use to review successful report items.

The active Failed tab includes these sections:

• Total System Usage: Shows usage information for the last 40 reports. The visible state shows 0 state set.
• Active Faults: Shows active faults. The visible state shows 1 active faults with columns Type and Device. The visible row shows Dealer id is empty or wrong format for Control Panel.
• Frequently used zones: Shows zone activity for the selected period. The visible state shows 55 not used and includes rows such as Zone 1 Zone 1 and Zone 2 Zone 2. Date and time values are shown as dashes.

Create new report modal

The Create new report modal opens when you select Create a report. The background Calendar page is dimmed and blocked while the modal is open.

Callout	UI element	Description	When to use
1	Step 1 — Name	Collects the report name. This step is required.	Use to identify the report schedule.
2	Step 2 — Report type	Defines whether the report is one time or recurring. This step is required.	Use to select the report schedule type.
3	Step 3 — Schedule start	Defines when the report schedule starts.	Use to start now or select a specific date and time.
4	Step 4 — Report format	Defines output format, report content, and meteo options. This step is required.	Use to select what the report includes and how it is generated.
5	Step 5 — Delivery options	Defines delivery destinations, such as email or FTP.	Use when the report must be sent to a destination.
6	Cancel	Closes the modal without saving.	Use to leave the flow without creating or updating a report.
7	Save	Saves the report configuration when required fields are complete.	Use after you configure all required report settings.

note

The stepper shows required steps with a red asterisk. Completed or available steps can show a green checkmark-style icon. The active step is highlighted with a blue background.

Initiate inspection confirmation modal

The Initiate inspection modal opens when you select the main Start RI button.

Callout	UI element	Description	When to use
1	Modal message	Asks whether you want to initiate remote inspection now.	Use to confirm the action before starting RI.
2	Cancel	Closes the modal without starting RI.	Use if you do not want to start inspection.
3	Begin now	Starts remote inspection immediately.	Use only when you are ready to start RI for the selected panel.

Start RI dropdown menu

The Start RI dropdown opens under the right side of the Start RI control.

Callout	UI element	Description	When to use
1	Schedule	Opens the Schedule remote inspection modal.	Use to schedule a future RI.
2	Cancel schedule	Cancels an existing RI schedule when supported.	Use to remove a scheduled RI. No confirmation state is shown in the available reference.

Schedule remote inspection modal

The Schedule remote inspection modal opens when you select Schedule from the Start RI dropdown. The background Calendar page is dimmed and blocked while the modal is open.

Callout	UI element	Description	When to use
1	Next inspection	Defines the date of the next remote inspection. The visible value is 05/27/2026.	Use to select when RI should run next.
2	Calendar icon	Opens a date picker for the Next inspection field.	Use to choose a date from the calendar.
3	Choose repetition	Defines whether the RI runs once or repeats. The visible value is 1 month.	Use to configure recurring RI.
4	Repetition dropdown	Shows repetition options: Once, 1 month, 3 months, 6 months, and 9 months.	Use to select the required RI interval.

How to use this page

Open the Calendar tab

Goal:

• Open panel-specific calendar management from the Equipment page.

Steps:

1. Open the Equipment page.
2. Select the required panel.
3. In Equipment hub, select the Calendar tab.

Expected result:

• Equipment hub opens for the selected panel.
• The Calendar tab shows calendar items for that panel.

Change the calendar view

Goal:

• Switch between a full-year summary and exact monthly scheduling.

Steps:

1. Open the Calendar tab.
2. Open the view selector in the toolbar.
3. Select Year or Month.

Expected result:

• Year view shows months in a 4-column by 3-row grid.
• Month view shows day cells for the selected month.

Move to another period

Goal:

• Review scheduled items in a previous or future period.

Steps:

1. Open the Calendar tab.
2. Confirm the current view in the view selector.
3. Select the back arrow to move to the previous period, or select the forward arrow to move to the next period.

Expected result:

• In Year view, the calendar moves to another year.
• In Month view, the calendar moves to another month.
• The current period label updates.

Filter calendar items

Goal:

• Show only the item types you need to review.

Steps:

1. Open the Calendar tab.
2. In the toolbar, select or clear Reports.
3. Select or clear RI.
4. Review the calendar grid.

Expected result:

• When Reports is selected, report items such as Inspection failed are visible.
• When RI is selected, RI-related items such as Weekly are visible.
• When both filters are cleared, no report or RI items should be visible.

note

One observed Year view state shows Weekly items while RI is cleared and failed inspection cards are not visible. If this occurs, refresh the page or change views to confirm the current item classification and filter state.

Review a failed report

Goal:

• Open a failed inspection report and review the failed checks.

Steps:

1. Open the Calendar tab.
2. Make sure Reports is selected in the toolbar.
3. Find an Inspection failed card.
4. Select the eye icon on the card.
5. In the report review side panel, select the Failed tab if it is not already selected.
6. Review the failed sections, such as Active Faults and Frequently used zones.

Expected result:

• A right-side report review panel opens.
• The background Calendar page is dimmed.
• Failed report details are shown in the panel.

Export a Weekly item as CSV

Goal:

• Export available data for a Weekly item.

Steps:

1. Open the Calendar tab.
2. Make sure RI is selected in the toolbar, if the item is controlled by the RI filter.
3. Find a Weekly item.
4. Select the vertical three-dot menu on the item.
5. In the context menu, go to Export.
6. Select CSV.

Expected result:

• The available item data is exported or downloaded as a CSV file.

note

The available export actions can vary by item type, item state, and permission.

Create a report

Goal:

• Configure and save a scheduled report for the selected panel.

Steps:

1. Open the Calendar tab.
2. Select Create a report.
3. In Step 1 — Name, enter a report name.
4. In Step 2 — Report type, select one of these options:
   • One Time
   • Daily
   • Weekly
   • Monthly
5. In Step 3 — Schedule start, select Start right now or enter a date and time.
6. In Step 4 — Report format, select at least one required report format and the required content options.
7. In Step 5 — Delivery options, enter an email address or FTP server address when delivery is required.
8. Select Save.

Expected result:

• The report configuration is saved.
• The report appears on the calendar according to its schedule and the active filters.

warning

Confirm that you are working in Equipment hub for the correct panel before saving the report. The report is created for the selected panel context.

Start remote inspection now

Goal:

• Initiate a remote inspection immediately for the selected panel.

Steps:

1. Open the Calendar tab.
2. Select the main Start RI button.
3. In the Initiate inspection modal, review the confirmation message.
4. Select Begin now.

Expected result:

• Remote inspection starts for the selected panel.
• The modal closes after the action is accepted.

warning

Select Begin now only when you are ready to start the inspection. The action applies to the selected panel.

Schedule remote inspection

Goal:

• Schedule a future remote inspection for the selected panel.

Steps:

1. Open the Calendar tab.
2. Select the dropdown arrow next to Start RI.
3. Select Schedule.
4. In Next inspection, select the date for the next inspection.
5. In Choose repetition, select one of these options:
   • Once
   • 1 month
   • 3 months
   • 6 months
   • 9 months
6. Save or confirm the schedule if the modal provides a confirmation action.

Expected result:

• The remote inspection is scheduled for the selected panel.
• If a recurring option is selected, the inspection repeats at the selected interval.

note

The available screenshot shows the scheduling fields and dropdown options. The final confirmation control is not visible in the provided reference.

Cancel a remote inspection schedule

Goal:

• Remove an existing RI schedule for the selected panel.

Steps:

1. Open the Calendar tab.
2. Select the dropdown arrow next to Start RI.
3. Select Cancel schedule.
4. Complete any confirmation step if one appears.

Expected result:

• The existing RI schedule is removed when cancellation is supported and permitted.

note

No cancellation confirmation modal or result state is visible in the provided reference. If no confirmation appears, verify the calendar state after the action.

Field and option reference

Calendar toolbar fields and actions

Name	Description	Accepted values	Behavior	Restrictions	Default value
Current period label	Shows the currently displayed year or month.	Year label such as 2026; month and year label such as May 2026.	Updates when you navigate between periods or change views.	Read-only.	Depends on the selected view and date.
View selector	Controls the calendar layout.	Year, Month.	Changes the grid between year summary and month detail.	Available values depend on product configuration.	Not specified.
Today	Returns to the current date or current period.	Button action.	Inactive in the provided states.	Cannot be used while disabled.	Disabled in the provided states.
Reports	Controls report item visibility.	Checked or unchecked.	Shows report items when checked and hides them when unchecked.	Filter results can depend on item classification and refresh state.	Checked in the provided states.
RI	Controls RI item visibility.	Checked or unchecked.	Shows RI-related items when checked and hides them when unchecked.	One observed state shows Weekly items while RI is unchecked.	Checked or unchecked depending on the shown state.
Create a report	Opens report creation.	Button action.	Opens the Create new report modal.	Requires permission to create reports.	Not applicable.
Start RI	Starts immediate remote inspection.	Button action.	Opens the Initiate inspection confirmation modal.	Requires permission to start RI and panel availability.	Not applicable.
Start RI dropdown	Opens RI schedule actions.	Schedule, Cancel schedule.	Lets you schedule or cancel scheduled RI.	Available options can depend on permission and current schedule state.	Not applicable.

Calendar item types

Name	Description	Accepted values	Behavior	Restrictions	Default value
Inspection failed	Failed report item.	Report result card.	Uses red-brown styling, a red left border, and review or message icons.	Visible when report items are shown and the item exists in the displayed period.	Not applicable.
Weekly	Recurring scheduled item.	Scheduled or RI-related card.	Uses blue-grey styling, a blue left border, an eye icon, and a three-dot menu.	Visibility can depend on RI filter state and item classification.	Not applicable.

Create new report fields and options

Name	Description	Accepted values	Behavior	Restrictions	Default value
Name	Report name.	Text.	Identifies the report in schedules and lists.	Required.	Empty.
Report Type	Defines report frequency.	One Time, Daily, Weekly, Monthly.	Controls whether the report runs once or repeats.	Required.	One Time.
Start right now	Starts the report schedule immediately.	On or off.	When off, you can select a manual date and time.	Exact behavior when enabled is not visible in the provided reference.	Off in the provided state.
Date	Schedule start date.	Date value. Example: 05/26/2026.	Defines the report start date. The calendar icon opens a date picker.	Required when a manual schedule start is used.	05/26/2026 in the provided state.
Time	Schedule start time.	Time value. Example: 04:52 PM.	Defines the report start time.	Required when a manual schedule start is used.	04:52 PM in the provided state.
CSV	CSV output format.	Checked or unchecked.	Generates the report in CSV format when selected.	At least one required format must be selected before saving.	Can be checked in the provided state.
Extended CSV	Extended CSV output format.	Checked or unchecked.	Generates an extended CSV output when selected.	Exact content difference is not specified in the provided reference.	Unchecked in the provided state.
PDF	PDF output format.	Checked or unchecked.	Generates the report in PDF format when selected. Can be selected together with CSV.	At least one required format must be selected before saving.	Unchecked or checked depending on the shown state.
Faults	Report content option for faults.	Checked or unchecked.	Includes fault information when selected.	Availability can depend on report type and permissions.	Unchecked in the provided state.
Events	Report content option for events.	Checked or unchecked; adjacent input value if required.	Includes event information when selected.	The purpose of the adjacent input field is not specified in the provided reference.	Unchecked; adjacent input empty.
Processes	Report content option for processes.	Checked or unchecked; adjacent input value if required.	Includes process information when selected.	The purpose of the adjacent input field is not specified in the provided reference.	Unchecked; adjacent input empty.
RRI Tests	Report content option for RRI tests.	Checked or unchecked.	Includes RRI test information when selected.	Availability can depend on report type and panel data.	Unchecked in the provided state.
Temperature	Meteo option for temperature data.	Checked or unchecked.	Includes temperature data when selected.	Requires available meteo data.	Unchecked in the provided state.
Brightness	Meteo option for brightness data.	Checked or unchecked.	Includes brightness data when selected.	Requires available meteo data.	Unchecked in the provided state.
GSM RSSI	Meteo or signal option for GSM RSSI data.	Checked or unchecked.	Includes GSM RSSI data when selected.	Requires available GSM RSSI data.	Unchecked in the provided state.
Wi-Fi RSSI	Meteo or signal option for Wi-Fi RSSI data.	Checked or unchecked.	Includes Wi-Fi RSSI data when selected.	Requires available Wi-Fi RSSI data.	Unchecked in the provided state.
Email address	Email delivery destination.	Valid email address.	Sends or configures delivery to the specified email address when supported.	Must use a valid email format if entered.	Empty.
FTP server address	FTP delivery destination.	FTP server address.	Sends or configures delivery to the specified FTP destination when supported.	Must be a valid reachable FTP destination if entered.	Empty.

Schedule remote inspection fields and options

Name	Description	Accepted values	Behavior	Restrictions	Default value
Next inspection	Date of the next scheduled remote inspection.	Date value. Example: 05/27/2026.	Defines when the next RI runs. The calendar icon opens a date picker.	Must be a valid schedule date.	05/27/2026 in the provided state.
Choose repetition	Remote inspection recurrence.	Once, 1 month, 3 months, 6 months, 9 months.	Schedules a single RI or recurring RI at the selected interval.	Available values are limited to the dropdown options.	1 month in the provided state.

Tips

tip

• Confirm the panel identifier in the header before you create a report or start RI.
• Use Year view to find months with activity quickly.
• Use Month view when you need the exact date of a report or RI item.
• Keep Reports and RI selected when you need a complete view of calendar activity.
• Clear one filter at a time to isolate report items or RI items.
• Review failed inspection cards before starting additional work on the panel.
• Use the Weekly item menu when you need review or export actions.
• Enter delivery destinations carefully. Incorrect email or FTP values can prevent report delivery.

Troubleshooting

Calendar item is not visible

Possible causes

• The item is outside the selected period.
• The calendar is in Year view and does not show exact dates.
• Reports or RI is cleared.
• The item type is not controlled by the filter you expect.
• The current operator does not have permission to view the item.

What to do

1. Confirm the current period label.
2. Use the back or forward arrow to move to the correct period.
3. Switch to Month view if you need exact dates.
4. Select Reports and RI to show both item types.
5. Refresh the page if the filter state looks inconsistent.
6. Contact an administrator if the item is still not visible.

Today button is unavailable

Possible causes

• The button is disabled in the current state.
• The current date is already displayed.
• The product does not allow the action in the current view or state.

What to do

1. Check whether the current period already matches today.
2. Use the back or forward arrows to navigate manually.
3. Change the calendar view and check whether the button becomes available.

Create report cannot be saved

Possible causes

• A required step is incomplete.
• The report name is empty.
• No required report format is selected.
• Date or time values are missing or invalid.
• Delivery fields contain invalid values.
• The current operator does not have permission to create reports.

What to do

1. Review the stepper for required steps marked with a red asterisk.
2. Enter a report name.
3. Select a report type.
4. Configure the schedule start.
5. Select at least one required report format.
6. Correct any invalid email or FTP destination.
7. Select Save again.
8. Contact an administrator if the action remains unavailable.

Report delivery does not work

Possible causes

• The email address is missing or invalid.
• The FTP server address is missing or invalid.
• The delivery service is not configured or unavailable.
• The selected report format is not supported by the chosen destination.

What to do

1. Open the report configuration.
2. Review Email address and FTP server address.
3. Confirm that the destination is valid.
4. Confirm that the required delivery service is configured.
5. Save the report again.

Failed report details do not open

Possible causes

• The wrong icon was selected.
• The report item is no longer available.
• The page is still loading data.
• The current operator does not have permission to review reports.

What to do

1. Select the eye icon on the Inspection failed card.
2. Wait for the side panel to load.
3. Refresh the page and try again.
4. Contact an administrator if the review panel does not open.

Start RI does not begin

Possible causes

• The action was canceled in the confirmation modal.
• The current operator does not have permission to start RI.
• The selected panel cannot start RI in its current state.
• A connection or backend service is unavailable.

What to do

1. Select Start RI again.
2. In the confirmation modal, select Begin now.
3. Check the panel status indicators in the header.
4. Confirm that you have permission to start RI.
5. Try again after the panel state is ready.

RI schedule cannot be created

Possible causes

• The next inspection date is invalid.
• A repetition value is not selected.
• The current operator does not have permission to schedule RI.
• The selected panel does not support scheduling in its current state.

What to do

1. Open the Start RI dropdown.
2. Select Schedule.
3. Select a valid Next inspection date.
4. Select a Choose repetition value.
5. Save or confirm the schedule if a confirmation action appears.
6. Contact an administrator if scheduling remains unavailable.

Cancel schedule does not remove the RI item

Possible causes

• No active schedule exists.
• The cancellation action requires confirmation that was not completed.
• The current operator does not have permission to cancel schedules.
• The calendar has not refreshed.

What to do

1. Open the Start RI dropdown.
2. Select Cancel schedule.
3. Complete any confirmation step if it appears.
4. Refresh the calendar.
5. Check the same period in Year and Month views.
6. Contact an administrator if the schedule remains visible.

Related pages

info

• Equipment page: Select a panel to open Equipment hub.
• Equipment hub overview: Review the selected panel and shared header controls.
• Dashboard tab: Review the selected panel summary.
• Devices tab: Review devices connected to the selected panel.
• Users tab: Review and manage panel users.
• Configuration tab: Review configuration that can affect report and RI behavior.
• Info tab: Review detailed information for the selected panel.
• Report management: Review generated reports and report delivery settings, if available.
• Remote inspection workflows: Review RI schedules, immediate inspections, and inspection results, if available.