Info

Overview

The Info tab in Equipment hub shows information related to the selected panel. Use this tab to review owner details and other panel-specific information groups from one location.

Equipment hub opens when you select a panel from the Equipment page. The Info tab is available per panel, so the values shown on the page apply only to the currently opened panel.

Use the Info tab to:

• Review owner information for a panel.
• Add owner information when it is missing.
• Edit existing owner information.
• Navigate between available information groups for the selected panel.
• Review additional information groups that depend on the panel model, such as Panel info, Cellular, or Dealer info, when available.

note

This page describes the Owner info group in detail. Other information groups can differ by panel type or panel model.

Before you begin

Required permissions

• You must have permission to view equipment.
• You must have permission to view panel information in Equipment hub.
• You must have permission to edit owner information to add or update owner details.

info

Access to the Info tab and related charts or widgets is controlled by the role permissions assigned to the user. The exact permission group name is not specified in the available information.

Preconditions

• A panel must exist on the Equipment page.
• You must open Equipment hub by selecting a panel from the Equipment page.
• The Info tab must be available for the selected panel.
• Owner information must be saved before it appears in the Owner info widget.

Dependencies

• The information groups shown on the Info tab depend on the selected panel type and panel model.
• The map preview for Address or coordinates depends on a valid address or coordinate value and a configured Google API key in system settings.

Important limitations

warning

• Information groups other than Owner info can vary by panel model. Do not expect the same groups for every panel.
• The Address or coordinates map widget appears only when the value is valid and the Google API key is configured in settings.
• Selecting Cancel in the Edit owner info modal closes the modal and does not save entered changes.
• Field validation can prevent saving until all values match the required format and length limits.

Page layout

Info tab

The Info tab is organized into a navigation area on the left and information group widgets on the right.

Callout	UI element	Description	When to use
1	Info tab	Shows information for the selected panel in Equipment hub.	Use to review or edit panel-related information.
2	Information group navigation	Lists available information groups for the selected panel. Owner info is available for all panel types. Other groups can appear depending on the panel model.	Use to move between information groups such as Owner info, Panel info, Cellular, or Dealer info when those groups are available.
3	Information group widgets	Shows the values for the selected or available information groups.	Use to review the current values stored for the panel.
4	Panel-specific groups	Shows additional information sections that depend on the panel model.	Use to review model-specific panel information when it is available.

note

The available information groups can differ between panels. This behavior is expected when panel models support different data sets.

Owner info widget

The Owner info widget shows owner contact and location information for the selected panel. This widget is available for all panel types.

If owner information is not saved, the widget shows No owner info and the + Add owner info button.

If owner information exists, the widget shows saved values. Empty values are shown as not set.

Callout	UI element	Description	When to use
1	Widget title	Shows the widget name: Owner info.	Use to confirm that you are reviewing owner information for the selected panel.
2	No owner info message	Shows that no owner information is currently saved for the panel.	Use to identify panels where owner details still need to be added.
3	+ Add owner info button	Opens the Edit owner info modal with empty fields.	Use to add owner information for the first time.
4	Edit icon	Opens the Edit owner info modal with the current saved values.	Use to update existing owner information.
5	Name	Shows the owner name.	Use to identify the owner or responsible contact for the panel.
6	Email	Shows the owner email address. If no value is saved, the widget shows not set.	Use to review the email contact for the panel owner.
7	Phone	Shows the owner phone number. If no value is saved, the widget shows not set.	Use to review the phone contact for the panel owner.
8	Address or coordinates	Shows the owner address or coordinate value. If no value is saved, the widget shows not set.	Use to review the panel owner location.
9	Remark	Shows the first owner remark. If no value is saved, the widget shows not set.	Use to review additional owner notes.
10	Remark 2	Shows the second owner remark. If no value is saved, the widget shows not set.	Use to review additional owner notes.
11	Remark 3	Shows the third owner remark. If no value is saved, the widget shows not set.	Use to review additional owner notes.

note

If only some owner fields are saved, the widget shows saved values for those fields and not set for empty fields.

Edit owner info modal

The Edit owner info modal opens when you select the edit icon in the Owner info widget or the + Add owner info button.

Callout	UI element	Description	When to use
1	Modal title	Shows the modal name: Edit owner info.	Use to confirm that you are adding or editing owner information.
2	Name field	Stores the owner name. Shows the current value when one exists.	Use to enter or update the owner name.
3	Email field	Stores the owner email address. Shows the current value when one exists.	Use to enter or update the owner email address.
4	Phone field	Stores the owner phone number. Shows the current value when one exists.	Use to enter or update the owner phone number.
5	Address or coordinates field	Stores an address or coordinate value. Shows the current value when one exists.	Use to enter or update the owner location.
6	Map widget	Shows a map below Address or coordinates when the value is correct and the Google API key is configured in settings.	Use to visually verify the location when the map is available.
7	Remark field	Stores the first owner remark. Shows the current value when one exists.	Use to enter additional owner information.
8	Remark 2 field	Stores the second owner remark. Shows the current value when one exists.	Use to enter additional owner information.
9	Remark 3 field	Stores the third owner remark. Shows the current value when one exists.	Use to enter additional owner information.
10	Save button	Saves valid field values and updates the Owner info widget.	Use after entering or updating owner information.
11	Cancel button	Closes the modal without saving entered changes.	Use when you do not want to save changes.

note

When you open the modal from + Add owner info, fields are empty. When you open it from the edit icon, fields show the current saved values.

How to use this page

Open the Info tab for a panel

Goal:

• Open panel information from the Equipment page.

Steps:

1. Open the Equipment page.
2. Select the panel that you want to review.
3. In Equipment hub, select the Info tab.
4. Review the information group navigation on the left.
5. Select an information group, such as Owner info, if needed.

Expected result:

• Equipment hub shows the Info tab for the selected panel.
• The right side shows information widgets related to that panel.

Review owner information

Goal:

• Check the saved owner details for the selected panel.

Steps:

1. Open Equipment hub for a panel.
2. Select the Info tab.
3. In the information group navigation, select Owner info.
4. Review the values in the Owner info widget.

Expected result:

• If owner information exists, the widget shows saved values.
• Empty fields are shown as not set.
• If no owner information exists, the widget shows No owner info and the + Add owner info button.

Add owner information

Goal:

• Add owner details to a panel that does not have owner information.

Steps:

1. Open Equipment hub for the panel.
2. Select the Info tab.
3. In the Owner info widget, select + Add owner info.
4. In the Edit owner info modal, enter the owner details.
5. Check that each field matches its validation rules.
6. Select Save.

Expected result:

• The modal closes.
• The Owner info widget shows the saved values.
• Fields without values are shown as not set.

warning

If a field does not match validation rules, the owner information is not saved until the value is corrected.

Edit existing owner information

Goal:

• Update saved owner details for the selected panel.

Steps:

1. Open Equipment hub for the panel.
2. Select the Info tab.
3. In the Owner info widget, select the edit icon.
4. In the Edit owner info modal, review the current values.
5. Update the required fields.
6. Select Save.

Expected result:

• The modal closes.
• The Owner info widget updates with the saved values.

Cancel owner information changes

Goal:

• Close the modal without saving changes.

Steps:

1. Open the Edit owner info modal from + Add owner info or the edit icon.
2. Enter or change one or more values.
3. Select Cancel.

Expected result:

• The modal closes.
• Entered changes are not saved.
• The Owner info widget keeps the previous values.

Verify the owner location on the map

Goal:

• Confirm that the saved address or coordinates can be shown on a map.

Steps:

1. Open the Edit owner info modal.
2. Enter a valid value in Address or coordinates.
3. Check whether a map appears below the field.
4. If the map appears, review the displayed location.
5. Select Save if the value is correct.

Expected result:

• A map appears below Address or coordinates when the value is valid and the Google API key is configured.
• If the map does not appear, the field can still show the entered text, but the map preview is unavailable.

note

The map depends on system settings. If the Google API key is not configured, the map widget does not appear.

Field and option reference

Owner info fields

Name	Description	Accepted values	Behavior	Restrictions	Default value
Name	Owner name.	Text.	Shown in the Owner info widget after saving.	Must contain less than 32 characters.	Empty when not set.
Email	Owner email address.	Valid email address.	Shown in the Owner info widget after saving.	Must use a valid email format.	Empty when not set.
Phone	Owner phone number.	Digits and the plus sign (+). Must include at least 3 digits.	Shown in the Owner info widget after saving.	Must contain less than 20 characters. Must contain only + and digits.	Empty when not set.
Address or coordinates	Owner address or coordinate value.	Text address or coordinates.	Shown in the Owner info widget after saving. A map appears in the modal when the value is correct and the Google API key is configured.	Must contain less than 200 characters.	Empty when not set.
Remark	First owner note.	Text.	Shown in the Owner info widget after saving.	Must contain less than 1000 characters.	Empty when not set.
Remark 2	Second owner note.	Text.	Shown in the Owner info widget after saving.	Must contain less than 1000 characters.	Empty when not set.
Remark 3	Third owner note.	Text.	Shown in the Owner info widget after saving.	Must contain less than 1000 characters.	Empty when not set.

Owner info actions

Name	Description	Accepted values	Behavior	Restrictions	Default value
+ Add owner info	Opens the Edit owner info modal for a panel without owner information.	Not applicable.	Shows empty fields.	Available when owner information is not set.	Not applicable.
Edit icon	Opens the Edit owner info modal for existing owner information.	Not applicable.	Shows current saved values.	Available when owner information exists.	Not applicable.
Save	Saves owner information.	Valid field values.	Updates the Owner info widget.	Validation must pass before values can be saved.	Not applicable.
Cancel	Closes the modal without saving changes.	Not applicable.	Discards entered changes.	Unsaved values are lost.	Not applicable.

Tips

tip

• Review the selected panel before you edit owner information. Owner values are saved per panel.
• Use Address or coordinates consistently across panels to make location review easier.
• Keep remarks focused on operational details that help users identify or service the panel.
• If the map does not appear, check the address or coordinates first, then check whether the Google API key is configured.
• Use Cancel if you open the modal for review only and do not want to save changes.

Troubleshooting

Owner info is not displayed

Possible causes

• Owner information has not been added for the selected panel.
• You opened a different panel than expected.
• You do not have permission to view the relevant panel information.

What to do

1. Confirm that the correct panel is open in Equipment hub.
2. Select the Info tab.
3. Check the Owner info widget.
4. If the widget shows No owner info, select + Add owner info to add values.
5. If you cannot access the tab or widget, contact an administrator to review your permissions.

Save is not successful

Possible causes

• One or more values do not match validation rules.
• A field exceeds the allowed character limit.
• The email address is not valid.
• The phone number contains unsupported characters.
• You do not have permission to edit owner information.

What to do

1. Review each field in the Edit owner info modal.
2. Shorten values that exceed the character limit.
3. Enter a valid email address.
4. Update the phone number so it contains only + and digits, with at least 3 digits.
5. Select Save again.
6. If saving still fails, contact an administrator to confirm your edit permissions.

Map does not appear below Address or coordinates

Possible causes

• The Address or coordinates value is empty.
• The value is not recognized as a correct address or coordinate value.
• The Google API key is not configured in settings.
• The Google API key configuration is invalid or unavailable.

What to do

1. Confirm that Address or coordinates contains a value.
2. Check the spelling or coordinate format.
3. Ask an administrator to confirm that the Google API key is configured in settings.
4. Save the owner information if the text value is correct and a map preview is not required.

Changes disappear after selecting Cancel

Possible causes

• The Cancel button was selected.
• The modal was closed before saving.

What to do

1. Reopen the Edit owner info modal.
2. Enter the required changes again.
3. Select Save.

Phone number is rejected

Possible causes

• The value contains spaces, letters, dashes, parentheses, or other unsupported characters.
• The value contains fewer than 3 digits.
• The value contains 20 or more characters.

What to do

1. Remove unsupported characters.
2. Use only digits and, if needed, the plus sign (+).
3. Confirm that the number contains at least 3 digits.
4. Confirm that the value contains less than 20 characters.
5. Select Save again.

Email address is rejected

Possible causes

• The value is not in a valid email format.
• The field contains extra spaces or unsupported characters.

What to do

1. Check the email address format.
2. Remove extra spaces.
3. Enter a valid email address.
4. Select Save again.

Related pages

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• Equipment
• Equipment hub
• Panel details
• Panel info
• Settings
• Roles and permissions