Callout

Name

Description

1

Events since last logon

Displays the number of unresolved events since the user last visited the Events page. To enable the notification, from the user icon list, select Settings and turn on Enable alarm supervision. For more information, see User icon in Navigating the UI.

Note: When you press SAVE CURRENT SEARCH button on search field, the

FILTERS menu is added under Events.

2

Check box

Select the check box of one or more events to enable MARK AS VIEWED.

3

MARK AS VIEWED

Click MARK AS VIEWED to mark multiple events as viewed. This button has the same function as the Viewed icon, but it can be performed on more than one event.

Important: Only mark an event as viewed if your investigation is complete.

4

Panel name

Click the panel name to open it in the Equipment hub on the DEVICES tab. For more information, see Equipment hub.

5

Event description

The offline notification icon appears if the PowerManage server does not receive a keepalive message from the panel.

Note: Define the delay between the panel's last keepalive message and the offline notification in the Groups page. For more information, see Group parameters.

The online notification icon appears if the PowerManage server receives regular keep alive messages from a panel that was offline.

Trouble icon appears next to the event in the SEVERITY column if there is a trouble event, such as a low battery, AC fail, gas, or flood alert.

Alarm icon appears if there is an event caused by a breach of security or safety. Examples of alarms include panic alarms, burglar alarms, and fire alarms.

Information event icon appears when a panel sends information about a device bypass, an auto test, or any other information messages.

6

View in examine mode

Click the Event row to open an event in Examine mode.

7

Appointment

You can find the source of the event in the APPOINTMENT column. The source can be one of the following examples:

• Panel: Low battery, tamper, etc.

• Device: The panic button on a key fob or a sensor that triggers a burglar alarm

• Server: Online and offline status reports

8

i icon

If the panel sends an event in SIA or CID format the i icon appears. Hover over the icon to view the raw event number that the server receives.

9

Delivery status

Hover the cursor over the hourglass icon to display detailed delivery status. It can show:

• Queued

• Processing

• Delivered

• Not delivered

• Failed

Note: The icon is only present when the event should be sent to the CS. The total number of statuses needs to be equal to the number of CSs that the event is intended to be sent to.

10

Stream new events

Turn on the Stream new events toggle to update the Events page every time a new event occurs.

Note: By default, the Stream new events toggle is turned on.

11

Viewed or unviewed icon

Click the Eye icon to view a report. When you view a report, a check mark replaces the Eye icon.

Note: Only mark an event as viewed if your investigation is complete.

12

Examination pane

The Examination pane opens when you click an event row. You can view event video, live video, and delivery status.

13

Detailed delivery status option

To see detailed delivery status in the panel row:

1. Select user icon in the upper right of the screen.

2. In Setting select Events delivery status view.

3. Select Long.

14

Camera icon

The Camera icon indicates that video footage accompanies a particular event.