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In order to increase security and avoid fraudulent log in attempts, PowerManage V4.10 introduced MFA in the ConnectAlarm user app. In V4.12 MFA can be added to both the AlarmInstall app and the GUI. By default the MFA is disabled.
To enable firstly set the SMS broker:
• Go to Settings > RESOLVE > Multi-Factor Authentication General To set MFA options use:
Figure 61. MFA
The operator's phone number can be changed in three locations:
a. The first time the operator logs to the PowerManage site, the server requests the phone number.
b. In menu More click Users then specific user , then Phone
c. User icon on top right of the screen click Edit Profile then phone.
Technical-support can access the MMI Settings in Maintenance, then Admin MFA Phone Number, then Phone Number. This option can be used if the Administrator has changed their phone number before updating their phone number in the GUI.