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‌Upgrading 4G/LTE modems‌

You can upgrade 4G/LTE cellular modems for PowerMaster panels. The 4G/LTE modem comprises two parts that you can upgrade separately, the GSM modem and the OTA (Over The Air) modem.

Before you can upgrade either the GSM modem or the OTA modem, technical support must upload the upgrade package to the repository and attach it to the PowerManage server. The packages appear in the global FIRMWARE page and the local FIRMWARE tab.

Note: To upgrade the GSM modem, choose the upgrade package that matches both your current version and the version that you want to upgrade to. To upgrade the OTA modem, choose only the upgrade package that matches the version that you want to upgrade to.

To mass upgrade the GSM modem or the OTA modem for multiple panels, see Mass upgrading the firmware of a device.

To upgrade the GSM modem or the OTA modem for a single panel, see Upgrading the firmware of an individual panel in the equipment hub.

You can see the 4G/LTE cellular modem on the DEVICES tab in the Equipment hub. The software version and RSSI also display. For more information, see GSM modem and OTA modem in GSM modem and OTA modem on the devices tab.

Figure 83. Global firmware page


image


Callout

Name

1

Firmware page

2

GSM Modem and OTA modem

Figure 84. Local firmware page


image


Callout

Name

Description

1

Upgrade packages

Select an upgrade package in the APPLY PACKAGE list

2

FIRMWARE tab

FIRMWARE tab on the panels page

3

Upgrade package dropdown list

Click to select an upgrade package from a dropdown list.

Figure 85. GSM modem and OTA modem on the devices tab


image


Callout

Name

1

GSM modem

‌2

OTA modem

  

 

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