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Servicing panels
You can service an individual panel in the Equipment hub, or multiple panels at once in the Equipment page. When servicing a panel with the SERVICE or FAULTS lists, see the following definitions:
Table 1. SERVICE or FAULTS list
Action | Description |
Change Group | Move one or more panels from one group to another. For more information about groups, |
Refresh State | Refresh the most up-to-date information for one or more panels, such as the faults and panel status. |
Refresh Con- figuration | Refresh the configuration parameters of one or more panels. |
Push Basic Con- figuration | Push a custom basic configuration to one or more panels. For more information about creating a basic configuration, see Creating a basic configuration from an existing panel |
Trigger Dis- covery | Start a discovery process. During the discovery process, the server uploads con- figuration parameters from the panel to the server. You can also select a timeout to determine how long the discovery process runs. |
Remove | Remove one or more panels from the server. Note: If the server is set to auto-enroll and the panel is still connected to the server, the panel enrolls again. |
Mark for service | Mark one or more panels for service. If you mark a panel for service, the service icon and the user icon of the user that the task is assigned to appear in the FAULTS column on the Equipment page. The user icon features the initials of the assigned server user. |
Reassign | Assign the service task of one or more panels to a different server user. |
Resolve faults | Remove the service icon and user icon from one or more panels that are marked for ser- vice. |
Suspend faults | Suspend a fault on one or more panels until a specified date. The fault icons become gray in the FAULTS column on the Equipment page. |
Resume faults | Resume suspended faults on one or more panels. |
Related topics
Navigating the Equipment page Equipment hub
Adding panels to the server Adding a panel to the server
Assigning a panel to a different group Creating a new report on the Equipment page Enabling automatic panel enrollment
Marking one or more panels for service on the Equipment page Pushing a basic configuration to one or more panels Reassigning one or more panels that are marked for service
Refreshing a panel configuration Resolving faults in one or more panels Suspending faults in one or more panels