Users page

Navigating the Users page

Add, suspend, remove, enable, and edit server users on the Users page.

important

You can manage all server users on the Users page, except the Default Super Admin. For more information, see Default Super Administrator.

Each row in the list represents an individual user and displays the following information:

• User name and email address
• User phone number
• Latest log on time. If the Last Login column does not contain any date or time information, the user has never logged in to the server.
• Role of the user. For more information about roles, see Roles page.
• Title of the administrator who created the user account

This information is contained in the column titles: NAME, ROLE, EMAIL, PHONE, LAST LOGIN, and CREATED BY.

Filter your search of the Users page by selecting one or more filter values from the Search list. From the Search list, select a filter value from one or more of the following keys: NAME, PHONE, ROLE NAME, ROLE CREATOR NAME, and LAST LOGIN. For more information, see Using the search filter.

Figure. Navigating the Users page

Callout	Name	Description
1	Check box	Select the check box of one or more events to enable REMOVE, SUSPEND, ENABLE and RESET PASSWORD.
2	User status		Offline user; enabled.
			The user is suspended.
			The user is logged in to the server.
3	REMOVE	Click to remove a user from the server.
4	SUSPEND	Click to suspend a user. A suspended user cannot log on to the server.
5	ENABLE	Click to enable server users.
6	RESET PASSWORD	Click to reset password for server users.
7	ADD USER	Click to add a new user to the server.
8	Pencil icon	Click to edit user information.

Related topics

• Adding a new user
• Adding or editing users
• Default Super Administrator
• Editing user information
• Removing, suspending and enabling users

Default Super Administrator

The PowerManage server always includes at least one Default Super Admin for a PowerManage server. The Default Super Admin is a permanent role with full privileges.

The Default Super Admin credentials are stored in a file located alongside the ISO image on the FTP storage.

danger

Change the Default Super Admin password as soon as possible. For more information, see Changing your password.

Related topics

• Adding a new user
• Adding or editing users
• Navigating the Users page
• Editing user information
• Removing, suspending and enabling users

Removing, suspending and enabling users

1. In the navigation pane, click System > Users.

2. Select the check box of the user to remove, suspend, or enable.

   note

   You can select multiple users to remove, suspend, or enable at the same time, but you can only use one of the functions at a time.

3. Perform one of the following actions:

   • Click REMOVE.
   • Click SUSPEND.
   • Click ENABLE.

4. Click OK.

Related topics

• Navigating the Users page

Adding or editing users

Add a new user or edit the information of an exiting user on the Users page. When you add a new user or edit the information of an exiting user, you can set the following information:

• Full name
• Email address
• Phone number
• Country
• Belongs to role

The user logs into the system using the email address and OTP password sent to their email. The Belongs to role list displays all roles available on the Roles page. For more information, see Roles page.

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When the dealer portal approves a new dealer request, PowerManage adds a dealer user in the Users page:

• Dealer+ user replace the Default Super Admin and can access the full PowerManage server while standard dealers can only access their group.
• Dealer users can add new installers.

Related topics

• Adding a new user
• Navigating the Users page
• Editing user information
• Removing, suspending and enabling users
• Default Super Administrator
• Dealer registration
• Adding dealer installers

Adding a new user

1. In the navigation pane, click System > Users.
2. Click ADD USER.
3. Type the information required in the Full name, Email Address, Phone, Country, Belongs to role fields.
4. Click SAVE.

The new user appears in the users list.

Related topics

• Adding or editing users
• Navigating the Users page
• Self-registration

Editing user information

1. In the navigation pane, click System, click Users.
2. Navigate to the user you want to edit and click the Edit User button.
3. Edit the information you want to change in the Full name, Email Address, Phone, Country, Belongs to Role fields.
4. Click SAVE.

Related topics

• Adding a new user
• Adding or editing users
• Navigating the Users page
• Default Super Administrator